Cash America 2011 Annual Report Download - page 90
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59
2010
First
Quarter
Second
Quarter
Third
Quarter
Fourth
Quarter Fiscal Year
Consumer loans written:(a)
Company owned $ 419,694 $ 470,072 $ 533,298 $ 486,106 $ 1,909,170
Guaranteed by the Company(b) 225,568 248,603 289,267 249,709 1,013,147
Combined consumer loans written $ 645,262 $ 718,675 $ 822,565 $ 735,815 $ 2,922,317
Combined consumer loan loss provision as a % of
combined consumer loans written (a) 5.3% 6.3% 6.2% 7.1% 6.2%
Charge-offs (net of recoveries) as a % of combined
consumer loans written (a) 5.6% 4.6% 5.2% 8.0% 5.8%
Combined consumer loan loss provision as a % of
consumer loan fees 31.3% 38.8% 37.9% 39.8% 37.2%
(a) The disclosure regarding the amount of consumer loans written is statistical data that is not included in the Company's financial
statements.
(b) Represents loans originated by third-party lenders through the CSO programs, which are not included in the Company's financial
statements.
Total Expenses. The table below shows total expense by segment and significant category for the years ended
December 31, 2011 and 2010 (dollars in thousands):
Year Ended December 31,
2011 2010
Retail
Services E-Commerce Total
Retail
Services E-Commerce Total
Operations:
Personnel $ 204,651 $ 35,025 $ 239,676 $ 182,161 $ 30,210 $ 212,371
Occupancy 94,053 2,446 96,499 86,339 2,342 88,681
Marketing 13,857 70,536 84,393 13,567 57,079 70,646
Other 46,359 19,307 65,666 36,527 11,391 47,918
Total operations 358,920 127,314 486,234 318,594 101,022 419,616
Administration:
Personnel 52,436 29,643 82,079 46,440 25,202 71,642
Other 8,811 34,144 42,955 5,668 24,208 29,876
Total administration 61,247 63,787 125,034 52,108 49,410 101,518
Depreciation and amortization 42,886 11,263 54,149 35,364 8,559 43,923
Total expenses $ 463,053
$ 202,364 $ 665,417 $ 406,066 $ 158,991 $ 565,057
Year-over-year change - $
Operations $ 40,326 $ 26,292 $ 66,618 $ 22,047 $ 37,442 $ 59,489
Administration 9,139 14,377 23,516 (617) 14,206 13,589
Depreciation and amortization 7,522 2,704 10,226 1,072 1,262 2,334
Total $ 56,987 $ 43,373 $ 100,360 $ 22,502 $ 52,910 $ 75,412
Year-over-year change - % 14.0% 27.3% 17.8% 5.9% 49.9% 15.4%