Cash America 2010 Annual Report Download - page 21
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Cash America’s dedication to
success begins with our more than
6,000 employees. They are by far
our most valuable investment in
both our business and in the
communities we serve – we
strive to attract talented,
enthusiastic and professional people,
and once we’ve hired and trained them,
we do everything we can to keep
them. We’ve successfully developed
a leading-edge management-training
program that includes in-class
instruction, partnerships with mentor
managers and jewelry appraisal
education – plus, our performance
management tool allows employees to
design their own paths to success.
Cash America store associates
complete several continuing education
courses each year and participate in
online educational courses through our
award-winning Learning Management
System. Our associates’ pride in their
work shows in everything from their
consistent dress code to the way they
greet customers and confidently handle
transactions. They are professionals
who are always ready to help.
Many members of our operations
team also participate in Cash America
University, a weeklong educational
and motivational program
we launched in 2004. In
fact, more than 675 store
managers have taken part
since the program began.
By giving store managers a
chance to interact with each
other and with field support
colleagues, Cash America keeps
the door open at all times to both
individual and corporate success. This
structure naturally presents abundant
opportunities for career growth – we
promote from within whenever we can,
and our compensation program allows
our valued employees to enjoy long-
term, successful careers.
17
Follow Cash America
on these social media sites
We strive to attract
talented, enthusiastic and
professional people, and once
we’ve hired and trained
them, we do everything we
can to keep them.