Cash America 2001 Annual Report Download - page 11

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9
International Markets:
A World of Difference
Cash America is the only U.S. company in the
industry with significant operations overseas. In 1992,
Cash America acquired the oldest and largest chain of
pawnshops in the United Kingdom, Harvey &
Thompson, Limited. We have been careful to respect the
longstanding traditions in the United Kingdom, while
introducing new ideas and the
high level of customer service and
innovation that we have achieved in the United States.
For example, traditionally, forfeited merchandise is sold
at auction in the United Kingdom. However, the team at
Harvey & Thompson successfully introduced the
concept of retail sales of pre-owned jewelry into almost
all their locations over the last two years.
Customers of Harvey & Thompson have responded
favorably to the changes, as evidenced by the significant
increase in year-over-year financial performance in
2001. These positive results have allowed us to raise
our presence in Liverpool by acquiring three new stores
there, raising the total to 45 stores across the
United Kingdom.
To the north is Svensk Pantbelåning, operating the
largest chain of secured non-recourse lending locations
in Scandinavia. Based in Stockholm, Sweden,
they have been serving customers
for over 100 years, and joined the
Cash America family in 1994. Svensk Pantbelåning
operates a total of 11 locations throughout Sweden,
including some of the single largest shops in terms of
loan balances in our entire organization. Specializing in
jewelry, Svensk Pantbelåning’s professional staff are
among the most knowledgeable. That helped to make a
world of difference for Cash America as we took full
advantage of a welcomed turnaround in combined
foreign operating results in 2001.
Edinburgh
Birmingham
London (26)
Manchester
New Castle
Dundee
Glasgow (2)
Blackpool
Brighton
Liverpool (4)
Uppsala
Göteborg
Örebro
Västerås Stockholm (4)
Södertälje
Malmö (2)
ENGLAND
SCOTLAND
WALES
SWEDEN
Bradford
Slough
Gillingham
Walsall
Coventry
Dudley