Amtrak 2012 Annual Report Download - page 96

Download and view the complete annual report

Please find page 96 of the 2012 Amtrak annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 97

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97

FY09 FY10 FY11 FY12
Actual Actual Actual Budget/Goal
KPIs
RASM - Core Revenue per Seat Mile (a) $0.151 $0.160 $0.173 $0.182
CASM - Core Expenses per Seat Mile (b) $0.204 $0.207 $0.219 $0.219
Core (NTS) Cost Recovery Ratio (c) 74.2% 77.5% 79.0% 83.1%
Ridership (000's) 27,167 28,717 30,187 31,385
Passenger Miles per total core employee (000's) (d) 29 31 32 34
On-Time Performance (Endpoint) 80.4% 79.4% 78.1% 85.0%
Customer Satisfaction Index 82 82 81 84
Host Railroad Performance (e) 1,044 934 1,092 900
Other Indicators
Seat Miles (000's) 12,060,661 12,386,295 12,530,314 12,586,232
Passenger Miles (000's) 5,897,509 6,332,074 6,532,250 6,860,574
Train Miles (000's) 37,150 37,439 37,046 37,580
Average Load Factor 48.9% 51.1% 52.1% 54.5%
Core diesel gallons per train mile (f) 2.2 2.3 2.3 2.3
Seat Miles per total core employee (000's) (g) 60 62 61 63
Customer Injuries 1,966 1,814 1,936 n/a
Equipment - % of Units in Service:
Locomotive Fleet 82.8% 83.0% 84.0% 85.9%
Passenger Fleet 86.8% 88.3% 87.7% 89.0%
Unadjusted Ticket Revenue ($000's) $1,599,468 $1,742,991 $1,891,680 $2,009,133
Average Ticket Yield $0.2712 $0.2753 $0.2896 $0.2929
Average Ticket Price $58.88 $60.70 $62.67 $64.02
Core Revenue per Train Mile (h) $53.86 $57.60 $64.63 $65.79
Core Expenses per Train Mile (i) $69.63 $72.14 $78.51 $77.64
Total Operating Ratio (j) 1.51 1.50 1.48 1.40
Total Cost Recovery Ratio (k) 66.3% 66.8% 67.7% 71.7%
Average cost per gallon of diesel (l) $1.85 $2.24 $2.76 $3.11
Notes:
(a) This is calculated as NTS Total Core Revenue divided by Available Seat Miles to be consistent with the KPI's. This number is Preliminary.
(b) This is calculated as NTS Total Core Expense less Depreciation and non-cash OPEB's divided by Available Seat Miles. This number is Preliminary.
(c) This is calculated as RASM divided by CASM. This number is Preliminary.
(d) Average monthly Passenger Miles divided by year-end headcount.
(e) Average monthly minutes of delay per ten thousand Train Miles.
(f) This is calculated as Total Diesel Gallons excluding those used for commuter services.
(g) Average monthly Seat Miles divided by year-end headcount.
(h) This is calculated as Total Core Revenue divided by Total Train Miles.
(i) This is calculated as Total Core Expense less Depreciation and non-cash OPEB's divided by Total Train Miles.
(j) This is calculated as Total Operating Expenses by Total Operating Revenue.
(k) This is calculated as Total Operating Revenue divided by Total Operating Expenses.
(l) This includes net Fuel Hedge.
Summary Metrics
FY09 - FY12 Summary Metrics
Appendix