Amtrak 2012 Annual Report Download - page 58

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Please find page 58 of the 2012 Amtrak annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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$ in millions
PROGRAM TITLE GCAP
STATE &
LOCAL /
OTHER TOTAL
Enterprise Resource Planning 6.0$ -$ 6.0$
Reservation Next Generation 17.0 - 17.0
IT Infrastructure 11.8 - 11.8
Rail Operations 1.0 - 1.0
TOTAL 35.8$ -$ 35.8$
Enterprise Resource Planning $6.0M
o Strategic Asset Management Enterprise (SAM) - $5.5M - This is the completion of the current
phase of a multi-year strategic project designed to integrate key operational, financial, and human
resources business processes and replace core outdated financial, work management, and other
systems. It includes implementing a new Public Budget Formulation tool (PBF). In FY2011, the
first phase of this effort replaced the majority of Amtrak’ s key financial, procurement, and
materials management systems.
o Strategic Asset Management – Enterprise $0.5M - This next phase will focus on management and
maintenance of rolling stock assets as well as management and maintenance of infrastructure
assets. It will provide improved planning and management tools for materials inventory, continue
development of materials inventory planning and management, and migration of the current end-
of-life rolling stock Work Management System (WMS) into Maximo, our enterprise standard
Enterprise Asset Management System. The scope of the FY12 efforts is to complete the planning
and definition work that began in FY11. This is in preparation of re-scoping and resizing the
project to focus on the critical needs of the Enterprise.
Reservations Next Generation $17.0M
o Reservations Ecosystem Next Generation - $17.0M the purpose of this program is to modernize,
streamline and significantly reduce business and technical risks from Amtrak’ s Sales, Reservation
and Ticketing system in support of Amtrak’ s current and future business needs and opportunities.
This involves updating the underlying system, “Arrow” that is over 30 years old and is based on
significantly outdated technology which is the backbone foundation for Amtrak’ s sales, ticketing
and operational processes, including customer service and train operations. Potential failure of
this system is a critical business risk that must be addressed as soon as possible. In FY12, RES-
NG project will deliver key milestones that include software and platform upgrades, archaic
hardware de-commissioning, enhanced ability to share data and information, reduced system
outage windows and other sales, reservation, ticketing and operational upgrades to mitigate risk
and deploy a “next generation” platform that can flexibly lead and respond to emerging travel
industry standards and needs of state sponsored services.
IT Infrastructure $11.8M
o This is an ongoing program to refresh and expand the IT core infrastructure to ensure reliability
standards are met, including network, servers, and workstations. The scope for FY12 includes:
refresh network, servers, and storage infrastructure not covered by the new outsource contract;
refresh workstations on a three year cycle; begin the upgrade to the new Desktop Operating
system and Office Automation software; acquire hardware to stage in field to improve response
time to failures; and replace key IT equipment used in field system and Quik-Trak kiosks.
Projects included on this program are: PC and field systems state of good repair $6.8M, Network
Expansion – Infrastructure Engineering for $1.5 M, and network redesign and expansion $3.5M.
FY2012 Budget Post Board 1.20.12.doc 58 of 79
Other Programs $1.0M