Access America 2006 Annual Report Download - page 24

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the management of corporate car fleets. Moreover,
the entity successfully faced the Chikungunya epi-
demic that severely hit the island in 2006.
Russia & CIS
New contract wins contribute to
stronger sales
Via the Warsaw platform, several new contracts
in both Russia and the CIS (Commonwealth of
Independent States) countries were signed, gen-
erating a significant growth in turnover.
Spain
Growth across all activities
The Spanish entity registered strong growth in 2006.
In the travel business, customer acquisition was
extremely successful reaching all airline targets, as
well as on-line travel providers through e-travel insur-
ance. By creating an innovative services portfolio,
particularly in rental vehicles, the automobile assis-
tance team successfully acquired new contracts.
Healthcare assistance solutions continued to
develop via two distinct networks: the associated
Contigo network with 10 shops open today and the
traditional B2B distribution channels.
Switzerland’s steady growth
bolstered by product innovations
Switzerland continued its positive development
generating 12.4% growth in revenues. The Swiss
business unit is maintaining its lead market posi-
tion in the travel industry. Innovative new products
such as insurance solutions for diving, biking and
golfing, collision damage wavers and return trips in
Poland
Enhanced organisational structure
improves profitability
2006 was a challenging year for the Polish business
unit. After several years of significant growth, the
business unit strengthened its portfolio’s profitabil-
ity by improving its network management and
organisational structure. The development of new
products for banks and insurance companies rein-
forced perfomance in the Finance sector while the
e-commerce activity boomed due to an agreement
with a local low-cost airline.
Portugal
Sustainable growth and social
responsibility
2006 confirmed sustainable growth for Mondial
Assistance Portugal with the continuation of two-
digit growth for the past three years, and positive
results.
The travel business signed a partnership with
Portugal’s largest airline company and implemented
5 additional international projects involving airlines
and travel agents. And with the recent win of a
health client, Mondial Assistance Portugal intro-
duced a new business line around domestic health.
Moreover, the Portuguese entity was awarded
14001 certification, signifying its compliance with
environmental regulations and standards. The com-
pany’s human resources department furthered its
policy of social responsibility by continuing to hire
the handicapped, and by supporting a low-resource
hospital in Guinea, Africa in co-operation with
UNICEF.
Reunion Island
Sustained growth and expanding
client portfolios
The business unit of the Reunion Island sustained
growth in 2006 and continued to develop its client
portfolio in claims management for the bank insur-
ance sector. It also successfully launched an inno-
vative solution, including assistance services, for
22
International presence