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1 Company A 9.5%
2 Company B 5.2%
3 Fujitsu 3.7%
4 Company C 3.6%
5 Company D 2.7%
6 Others 75.4%
(Source: Gartner, “Market Share: IT Services 2012” 29
March 2013)
(Source:IDC The Worldwide Black Book Q1 2013)
0
200
400
800
600
632.3
713.2 741.9
683.9
2012 2014 2015 20162013
656.2
(Billions of U.S. dollars)
GRAPH 1 GRAPH 2 GRAPH 3
Global IT Outsourcing Market Share
in 2012 (Revenue Basis)
Global IT Services Market Forecast
6
23
4
5
1
(Source: IDC The Worldwide Black Book Q1 2013)
0
20
40
80
60
61.9 65.1 66.1
64.1
2012 2014 2015 20162013
63.0
(Billions of U.S. dollars)
IT Services Market Forecast in Japan
2012 Global Market Trends
The value of Japan’s IT services market in
2012 increased 1.9% year on year to
US$61.9 billion. This growth mainly
reflected a rebound from the domestic
economic slowdown in 2011, caused
primarily by the Great East Japan Earth-
quake, flooding in Thailand, the Euro-
pean sovereign debt crisis and other
events. GRAPH 3
Corporate IT investment followed a
gradual recovery path. By industry, IT
services expenditures grew steadily in the
automobile, pharmaceutical, and food
sectors. In the public sector, heightened
activity related to post-quake reconstruc-
tion, and disaster preparedness and miti-
gation initiatives helped to drive year on
year growth in domestic IT investment.
By service field, demand for system
integration rebounded. The outsourcing
field saw demand remain strong for
datacenter usage as customers focused
on disaster preparedness and business
continuity planning in the wake of the
Great East Japan Earthquake. These and
other factors helped to drive overall
year-on-year growth in the market.
The global market for IT services
expanded 3.1% year on year to US$632.3
billion. GRAPH 2
In Europe, the market remained flat
due to the impact of the economic crisis.
Although growth was driven by China
and other emerging markets, overall
global market expansion, including other
regions, lacked vigor.
Outlook for 2013
The Japanese IT services market in 2013
is projected to grow 1.9% year on year to
US$63.0 billion. GRAPH 3
The Japanese economy is returning to
a recovery path centered on the manu-
facturing industry, as a result of the
“Abenomics effect” after the new govern-
ment came to power, and the yen’s
depreciation. This recovery is expected to
continue going forward. Domestic IT
investment is also expected to grow,
albeit moderately, in step with the gen-
eral economic recovery.
The global IT services market is pro-
jected to grow 3.8% year on year to
US$656.2 billion. GRAPH 2 The IT
market is forecast to expand globally, but
this growth is expected to be driven by
China and the Asia-Pacific (APAC) region.
On the other hand, recovery in the Euro-
pean market is likely to be gradual as the
business environment in 2013 is pro-
jected to remain adverse. The US market
should see expansion in specific fields
such as the cloud business, but the
market as a whole is forecast to recover
at an extremely moderate pace.
Fiscal 2012 Business Results
Sales from the Services sub-segment
(Solutions/System Integration, Infrastruc-
ture Services) increased 0.7% year on
year to ¥2,387.2 billion.
Solutions/System Integration: Sales
increased 1.5% year on year to ¥837.1
billion. GRAPH 4
In the domestic finance field and the
social infrastructure field, sales fell after
booking large projects in the previous
year. However, investment showed signs
of recovery in the manufacturing industry
centered on automobiles. In public sec-
tors such as government authorities and
healthcare, there was an increase in
system upgrades and new projects. This
recovery in ICT investment led to a year-
on-year increase in sales.
Infrastructure Services: Sales edged up
0.2% year on year to ¥1,550.0 billion.
GRAPH 4
In Japan, sales increased on the back
of large projects and firm business at
subsidiaries in network services, as well
as ongoing strong demand for outsourc-
ing services. Outside Japan, however,
sales decreased as business recovery in
the UK and the US has yet to pick up.
Another factor was a drop in revenue due
to the impact of lagging economic recov-
ery in Europe.
Market Trends Operational Review
and Initiatives
036 FUJITSU LIMITED ANNUAL REPORT 2013