Duke Energy 2006 Annual Report Download - page 21

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Balancing reliability and cost
Just as demand for electric power is increasing, so is the demand for even greater reliability of that power supply. This is
primarily driven by our increasingly digital society. More and more appliances and equipment — from plasma televisions to
automated assembly lines — are using more kilowatt-hours to power more digital circuits. A power interruption of even a few
seconds is not only inconvenient, but it can have a major economic impact as well. At Duke Energy, we work around the clock
to supply power reliably. One way we do that is to ensure that we operate our supply and delivery operations — generation,
transmission and distribution — efficiently and safely, and in a way that protects the environment. This balanced approach
helps keep our reliability and customer satisfaction high, and it helps us better manage our operation and maintenance costs,
which is important to our investors. Our power delivery networks play a critical role in our energy efficiency and reliability
efforts. Investing in a smart grid will help us achieve our “fifth fuel” initiatives and enhance our service and reliability.
THEOPOLIS HOLEMAN IS SENIOR VICE PRESIDENT OF POWER DELIVERY FOR
DUKE ENERGY’S U.S. FRANCHISED ELECTRIC AND GAS OPERATIONS. HIS TEAM IS RESPONSIBLE
FOR KEEPING POWER QUALITY AND RELIABILITY HIGH 24/7.
DUKE ENERGY 2006 SUMMARY ANNUAL REPORT 19