United Healthcare 2002 Annual Report Download - page 16

(in millions) 2002 2001 2000
Revenues $ 21,644 $20,494 $18,696
Earnings From Operations $ 1,336 $944 $739
Operating Margin 6.2 % 4.6 % 4.0%
Return on Net Assets 35.7 % 29.2 % 24.6%
Ovations
Ovations is the largest business in the United States solely dedicated to the health and
well-being needs of Americans age 50 and older. The company provides a variety of
unique products and services.
OVATIONS HEALTH AND WELL-BEING SERVICES
Ovations offers the nation’s largest retail pharmacy discount card program, pharmacy mail
order services, and merchandise offerings of healthy living products targeted to individuals
age 50 and older.
EVERCARE
Evercare provides individualized health care services for aging, vulnerable and chronically
ill individuals across the full continuum of care settings. In 2002, Evercare entered into an
agreement with the British government to apply its unique approach to improve senior care
in the United Kingdom.
SENIOR HEALTH BENEFITS
Ovations offers supplemental health benefits uniquely fashioned to meet the needs of seniors
and retirees. Ovations partners with AARP to provide supplemental health benefits — principally
to Medicare-eligible seniors — firmly establishing themselves as the nation’s leading provider of
these programs. Today, Ovations’ Medicare supplement offerings through AARP are among the
most competitive across the country, serving more than 3.6 million seniors.
SENIOR AND RETIREE SERVICES
Ovations serves 225,000 individuals through Medicare+Choice products in 13 markets. In
2003, Ovations will also operate eight preferred provider plans for Medicare-eligible individuals
as part of an innovation initiative with CMS (Centers for Medicare and Medicaid Services).
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UnitedHealth Group
FINANCIAL PERFORMANCE — HEALTH CARE SERVICES