United Healthcare 2002 Annual Report Download - page 11

By investing in technology, information tools, facilitation of care and basic operating disciplines,
UnitedHealth Group is taking meaningful steps toward achieving a better health care system.
We are addressing a vast, critically important and dynamic marketplace, and the outlook
for our company is very positive. Continued focus on business execution and the needs
of those we serve should provide us with ongoing growth and a position of increasing
relevance in the area of health and well-being.
As a research scientist, practicing physician, businessman and
consumer, I have for more than 30 years experienced firsthand the
wonders that health care can achieve, as well as the frustration and
disappointment when it falls short of its potential. It is essential that
we appreciate on an intellectual level the realities of the complex
social, commercial and scientific issues that impact health care at
the national level. It is vital that we continue to imagine at the level
of the human spirit what can be done in our health care system, and
what it means for all people when essential needs are optimally
addressed. The tools for change and improvement are available. We must use them as we address
the critical need for change and the benefits that will result.
For our nation to advance with enduring solutions to better serve the needs of all Americans,
we must retain the capacity to imagine health care as it could be, make the sacrifices needed
and commit the energies required to make what we imagine become reality.
Sincerely,
William W. McGuire, M.D.
Chairman and Chief Executive Officer
{10 }
William W. McGuire, M.D.