Singapore Airlines 2004 Annual Report Download - page 3

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SIA Annual Report 03/04 01
Contents
Statistical Highlights 02
Board of Directors 04
Chairman’s Statement 06
Corporate Data 08
Significant Events 10
A Cautious but Optimistic Recovery 12
Network 12
Fleet 13
Promoting Travel and Tourism 15
Product and Service Development 16
Awards and Accolades 18
Alliance Partners 18
Community Relations 19
Our People 20
Safety, Security and Environment 20
Subsidiaries and Associated Companies 22
Corporate Policy Statements 26
List of Awards 27
Risk Management 28
Corporate Governance 30
Financials 40
Notice of Annual General Meeting and Closure of Books 121