Peachtree 2013 Annual Report Download - page 25

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Hybrid cloud
Our SMB customers have existing systems that work,
so not all of them want to move their accounting system
to the cloud immediately. This is why our hybrid cloud
solutions are bringing them the benefits of the cloud
in a seamless way that doesn’t disrupt what they
already have.
Hybrid cloud is combining all of the great features of our
existing leading ERP products with the power of the
cloud, and means we can develop both the on-premise
and cloud versions of these solutions under a single
code base.
Hybrid cloud also offers our customers a range
of benefits; they don’t need to maintain their own
IT systems, they don’t need to worry about backups
or data loss, and any applications they use that
are interoperable with their on-premise system will
automatically work with the cloud version. They can
also take advantage of the convenience of mobile
applications and connected services because their
data is accessible in the cloud. Typically, our hybrid
cloud offerings are paid for on a subscription basis,
so the cost of ownership is also much more
manageable for smaller businesses.
We have a number of highly successful on-premise
products, including Sage 200 in the UK, Sage Murano
in Spain, Sage 100 in France, Sage 300 in North
America and Office Line in Germany, which we’re
making available in the cloud on Microsoft’s Azure
cloud computing platform. Earlier this year, we
completed the work we have done on Azure that
allows our on-premise products to run in the cloud
with the launch of Sage ERP Online.
Sage ERP X3
Sage ERP X3 is a global product designed to address
the needs of mid-market customers, who typically
require the sophistication of large corporate systems
but have the more limited resources of an SMB.
Sage ERP X3 offers us opportunities to attract new
customers to Sage who want a sophisticated ERP
solution that can be tailored to their needs, but without
the licence costs and the protracted installation time
associated with enterprise level systems. We also have
the opportunity to migrate our existing customers onto
Sage ERP X3 and away from other legacy products.
We currently have 4,200 customers in more than
60 countries and 275 business partners who bring
Sage ERP X3 to our markets.
Connected services, connected features and
connected applications
Connectivity is the backbone of our new generation
of technology solutions. We believe that tightly integrated
connected services, features and applications that are
smart, useful and well designed can add value to our
customers. Providing integrated solutions also increases
customer loyalty. For example, our research tells us our
customers are much less likely to consider changing
their ERP provider when they use both our accounting
software and our integrated payments service.
Integrated payments
Our international payments businesses allow our
customers to take payment via their website, over
the telephone, through a card terminal and even
directly from invoices that they can issue electronically.
Through payments integration, we can automatically
record these transactions in our customers’ accounting
systems for them, which saves them time and reduces
the risk of error.
Mobility
Our mobile applications give our customers access
to their data anywhere and anytime, helping them stay
in touch with every aspect of their business and make
faster, more informed decisions.
We’re building mobile applications which have a
universal architecture enabling them to work with
all of our leading products. We’re also building mobile
applications that are tailored to the needs of users such
as salespeople and engineers, who find having access
to up-to-date business information particularly valuable
when they are travelling.
Integrated CRM and business intelligence
CRM helps our customers monitor and record the
contact they have with their customers, which helps
with progress tracking, securing repeat business and
improving cash collection.
BI allows our customers to smartly and efficiently
interrogate the data contained within their systems,
leading to greater insight into business performance
and better decision making.
To read about our
technology progress
during the year, turn
to the CEO’s review
starting on page 26
Commercial success
from our technology
initiatives is an
important indication
of our progress. Turn
to page 45 to view
our strategic KPIs and
see how we’re doing
23The Sage Group plc | Annual Report & Accounts 2013
Financial statementsGovernanceStrategic report