Mitsubishi 2012 Annual Report Download - page 26

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Framework for the promotion of business ethics
In June 2004, MMC established the CSR Promotion Office to
ensure thorough compliance and promote a new corporate cul-
ture, while restructuring the compliance framework (see chart
below). MMC has strengthened the organization to ensure that
awareness of compliance spreads to each and every employee
by placing managers in charge of reinforcing compliance aware-
ness at multiple levels. As the chart below shows, the chief
business ethics officer (CBEO) directs compliance officers at the
operating headquarters level, who then direct “code leaders” at
the departmental level, who are charged with increasing com-
pliance awareness directly to employees.
To create a highly transparent workplace environment that
is not conducive to scandals and promotes their early detection
as well as self-correction, MMC has established internal disclo-
sure systems such as an internal Employee Counseling Office
and an External Counseling Office, established with the help of
outside attorneys.
Safety Pledge Days
To prevent past incidents such as the regrettable recall prob-
lems from being forgotten over time, January 10 and October
19 have been designated “Safety Pledge Days,” since two
fatal accidents occurred on those days involving large trucks
manufactured by Mitsubishi Fuso, a former MMC subsidiary.
All employees observe a moment of silence on these days, and
Compliance
To restore society’s trust and be recognized as an enterprise with integrity,
MMC believes it is essential to ensure that all staff members thoroughly
comply with business ethics.
Shuichi Aoto
Managing Director, Chief Business Ethics Of cer, Head Of cer of the Headquarters,
CSR Corporate Affairs, Controlling & Accounting Group Headquarters
company ethics discussion meetings, even at the lowest levels,
are held around those times to identify corporate ethics issues
and deliberate ways of resolving them.
Promoting business ethics
IIn fiscal 2011, MMC held compliance training sessions, involv-
ing outside instructors as part of a training program for direc-
tors and code leaders. The program also featured training ses-
sions for MMC Group companies in Japan (including exclusive
dealers) and included group sessions themed on case studies
and response to new legislation, among others.
The Business Ethics Committee
The Mitsubishi Motors Business Ethics Committee was estab-
lished in June 2004 as an advisory body to the Board of Directors
of MMC. The aims of this committee, which is made up solely of
external experts, are to conduct monitoring, guidance and con-
sultation from the viewpoint of external oversight and common
sense with respect to MMC’s overall activities to restore trust,
especially in terms of compliance. The scope of the committee’s
activity is not limited to business ethics, but also includes matters
broadly related to quality problems and corporate culture.
The committee met 12 times during fiscal 2011 and conduct-
ed briefings on 22 issues, including the business ethics compliance
promotion program and quality control activities. The committee’s
views, guidance and advice were sought on these issues.
Organizational Framework for Promoting Business Ethics
Guidance and Advice
Offer Opinions and Recommendations
Board of DirectorsBoard of Directors Business Ethics Committee (Made up of External Experts)Business Ethics Committee (Made up of External Experts)
Chief Business Ethics Ofcer (CBEO)Chief Business Ethics Ofcer (CBEO)
ChairmanChairman
PresidentPresident Report and Approval
Direction and
Supervision
Thorough Compliance
with Business Ethics
Direction and
Guidance
on Specic
Strategies
Report
Consult and
Report
Department Managers and
Corporate General Managers
Department Managers and
Corporate General Managers
General Manager=Code LeaderGeneral Manager=Code Leader
EmployeesEmployees
Consult on
Ethical Issues Thorough Compliance
with Business Ethics Consult on Ethical Issues
Help Line
External Attorneys
Help Line
External Attorneys
Help Line
Employee Counseling Ofce
Help Line
Employee Counseling Ofce
Thorough Compliance
with Business Ethics
CSR Promotion OfceCSR Promotion Ofce
Compliance DepartmentCompliance Department
Compliance OfcerCompliance Ofcer
Employees of Afliates and Distributors, Temporary Employees, Former Employees
Various Consultations
Various
Consultations
MITSUBISHI MOTORS CORPORATION
Annual Report 2012
24