Marks and Spencer 2013 Annual Report Download - page 33

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Marks and Spencer Group plc Annual report and financial statements 2013 31
Overview Strategic review Financial review Governance Financial statements and other information
Strategic review
Marks & Start Logistics
Inspired by our successful
scheme already operating in
stores and offices, we took
our Marks & Start scheme to
another level and a new part
of our business. Marks &
Start Logistics will help
recruit, train and employ
people with disabilities and
health conditions at our newly
opened e-commerce
distribution centre at Castle
Donington.
New employee uniform
Taking a number of our best
sellers as inspiration, we
unveiled a new uniform for
our store colleagues. At
employees’ request, we
incorporated more pockets
and a key loop into the new
design and accents of green
on all pieces make our
customer assistants easier
to spot. All 80,000 pieces
of the previous uniform
will be Shwopped.
We will continue to engage our
people in our plans – building a more
international, multi-channel mindset
across M&S. Our employees will be
equipped with the skills and insight
required to bring the improvements
we’re making to life for our
customers. We will continue to
nurture talent within the business and
to ensure we have the right people to
drive growth and deliver our
ambitions.
IN TOUCH
Discover more online
Looking ahead