Marks and Spencer 2012 Annual Report Download - page 3

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more information visit
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How We Do Business Report
Read more about our progress
this year in our How We Do
Business Report 2012 at
marksandspencer.com/
hwdbreport2012
Plan A
For highlights of our performance
against Plan A go to page 30
of this report. For more detailed
information about Plan A go to
marksandspencer.com/plana
Discover more – go online
Wherever you see the ‘discover
more’ logo in this report it’s an
indication that we have video
content about the relevant
project in our online version
of the annual report
marksandspencer.com/
annualreport2012
Viewing our online reporting suite keeps shareholders fully
up to date whilst helping us achieve our Plan A objectives.
Overview
Chairman’s statement 02
Marketplace 04
How M&S creates value for its shareholders 07
Financial review
Financial review 34
Governance
Chairman’s overview 38
Board of directors 40
Leadership 42
Effectiveness 44
Accountability 45
Engagement 49
Pensions governance 50
Nomination Committee 51
Audit Committee 52
Remuneration report 54
Other disclosures 68
Independent auditors’ report 73
Financial statements and other information
Consolidated income statement 74
Consolidated statement of 74
comprehensive income
Consolidated statement of financial position 75
Consolidated statement of changes in equity 76
Consolidated cash flow information 77
Notes to the financial statements 78
Company statement of financial position 107
Company statement of changes in 107
shareholders’ equity
Company statement of cash flows 107
Company notes to the financial statements 108
Group financial record 110
Shareholder information 111
Index IBC
Strategic review
Chief Executive’s overview 08
– Our plan in action 10
– Performance against our plan 12
– People behind the plan 14
Our plan in action
Focus on the UK 15
– Our brand 16
– Clothing and Home 18
– Food 21
– UK stores 24
Multi-channel 26
International 28
Plan A 30
Our people 32
Get the latest shareholder
information online
discover
more
Directors’ report
See page 08 for the Chief Executive’s overview
“ In a challenging
marketplace M&S
has performed well,
as we continue to
make progress
against our plans.”
Marc Bolland
Chief Executive Officer