Marks and Spencer 2012 Annual Report Download - page 24

Download and view the complete annual report

Please find page 24 of the 2012 Marks and Spencer annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 116

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116

Strategic review
Focus on the UK
Marks and Spencer Group plc Annual report and financial statements 2012 22
Food continued
10 0
Quality
Deli and bakeries
With a focus on
speciality breads, our
new bakeries have a
rustic, authentic feel.
They provide freshly
baked goods
throughout the day and
sales are up 25% since
launch. Our new deli
counters serve the very
best fresh products
including delicious
plats du jour such as
the Six Layer Lasagne
and our Salmon Tian
Appetiser.
Perfect plants, less waste
M&S is the first retailer in the world to use
revolutionary technology to keep plants
in top condition during transit, thereby
reducing waste. M&S suppliers developed
a compostable wood fibre pad that easily
absorbs and releases water. Holding around
15 times its weight in water, the pad is
packed under gift-bagged or potted plants,
releasing water as the compost dries.
600
What M&S does best
Customers turn to us at the most important times
of the year, trusting us to deliver outstanding quality
– and something different. In 2011, we delivered
another great Christmas, introducing 600 seasonal
lines and achieving over 20% increase on
Christmas Food to Order sales.
Flavours of the World
Our new Flavours of the World
range showcases 100 of the
very best speciality products
from around the globe. The
collection comprises authentic
products including olive oils and
chocolates. Many are sourced
from small suppliers with limited
or season-specific availability;
and not found anywhere else on
the UK high street.