LifeLock 2015 Annual Report Download - page 130

 Consumer Handling. Except to the extent, Broker manages consumer interactions in accordance with the Member Services Exhibit K,
Broker will refer all Consumers who have questions or disputes about Equifax’s Credit Information to the telephone number and/or address for Equifax’s
consumer assistance center (as provided to Broker from time to time by Equifax), and not to any other address and/or telephone number. In no case will
Broker attempt to, or hold itself out to the Consumer or to the public as being able to, handle disputes on behalf of Equifax or to reinvestigate Equifax’s Credit
Information contained in the Products. Within thirty (30)days of the signing of this Agreement, Broker will provide to Equifax in writing Broker's policies and
procedures for answering questions from consumers about Equifax Credit Information.
 Broker’s Compliance with Laws. Broker will comply with applicable federal and state laws, rules and
regulations relating to its performance of its obligations under this Agreement including, but not limited to, the FCRA, GrammLeach-Bliley Act,
UDAAP and all other applicable consumer financial protection laws. Broker will not engage in any unfair, deceptive, or abusive acts or practices.
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 Security Requirements. Broker shall comply with the data security standards and policies as Equifax may from time to time make known
to Broker in writing, including without limitation, the External Party Security Policy (including any addenda, attachments, and supplements thereto), and the
External Party Baseline Standard and Direct to Consumer Retailer Standard that has been reviewed and discussed by the parties, the final versions of which
will be documented via email acknowledgment on or shortly after the Effective Date.For avoidance of doubt, Broker understands and agrees that its
compliance with this Agreement and the enumerated policies and standards will not relieve Broker of the obligation to observe any other or further
contractual, legal, or regulatory requirements, rules or terms applicable to the security of the Equifax Credit Information. Equifax shall have sixty days after
execution of the Agreement to conduct a thorough, detailed review of Broker's security and authentication controls. Equifax will identify any areas that require
remediation and the parties will work together in good faith to complete such remediation. Broker agrees that it willremove web based Internet email access
within 3 months of contract signature from Broker’s employees that have access to unencrypted PII data provided by Equifax.
 Unauthorized Access. Broker will establish strict procedures so that Broker's employees or agents do not
access Equifax Credit Information and do not access Batch File Information except as set forth in Exhibit B. Broker will comply with all Equifax
policies and procedures, generally applicable to relationships of this type, and that Equifax makes known to Broker from time to time; provided however, in no
event will Broker be expected to comply immediately with a policy or procedure. For avoidance of doubt, Broker shall have at least 30 days to comply with any
new policy or procedure which Equifax makes known to Broker by providing notice of such policy or procedure pursuant to the provisions of this Agreement.
 Territory. Broker may access, use and store Batch File Information only at or from locations within the
territorial boundaries of the United States and United States territories (the “Permitted Territory”). Broker may not access, use or store the Batch File
Information at or from, or send it to, any location outside of the Permitted Territory without first obtaining Equifax’s written permission.
 Service Providers. [***].
 Alert Product Subscription Information. At the beginning of each month and subject to Section 2.5, Broker shall provide Equifax with a list
of all Consumers that have subscribed to Broker’s Alert Product. Broker may also provide Equifax with updated lists of Consumers that have subscribed to
Broker’s Alert Product during such month. Broker will promptly instruct Equifax to discontinue the provision of Credit Information Updates as to any Consumer
whose subscription to Broker’s Alert Product lapses or is cancelled.
 Changes to Products. Notwithstanding anything in this Agreement to the contrary, Equifax reserves the right to release improvements
and/or additions to the Equifax Products and/or the Equifax Credit Information at any time, which release and improvements shall not materially affect the use
of the Products. Equifax will provide as much advance notice of such actions as is practical under the circumstances.
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 Supply of Credit Information. Equifax agrees to provide the Credit Information as requested and as available to Broker for the purpose
set forth in the applicable Exhibit. Equifax shall supply such services in accordance with the requirements set forth in Exhibit J, the “SLA.” Such exhibit
contains the exclusive remedies for failure to meet such obligations. The professional services related to integrating the systems to set up for delivery of the
products shall be done in a workmanlike
*** Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment
has been requested with respect to the omitted portions.
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