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3. Initiatives in Consideration of the Position of Stakeholders
Supplemental Explanation
Internal Company Rules Reflecting Con-
sideration for the Position of Stakeholders
The philosophy and principle of the Fujitsu Way, the guide for the actions of the Group and its employees, is
to bring about a prosperous future that fulfills the dreams of people throughout the world. As part of our
Values, we strive to meet the expectations of all stakeholders, including customers, shareholders, investors,
business partners, and employees.
Activities Promoting Environmental Protec-
tion and Corporate Social Responsibility
With respect to environmental activities, in the Values section of the Fujitsu Way, we clearly state that “in all our
actions, we protect the environment and contribute to society,” and we are continuing to actively pursue
activities in this area. We are currently implementing programs based on Stage V of the Fujitsu Group Environ-
mental Protection Program (fiscal 2007—2009). In March 2006, we extended our environmental management
system to our overseas consolidated subsidiaries, receiving integrated global ISO14001 certification. With
respect to CSR activities, based on the Fujitsu Way, each business unit is promoting thorough adherence to
our Code of Conduct and our customer-centric management perspective in order to earn the trust and meet
the expectations of our stakeholders. Further details are listed in the Fujitsu Group Sustainability Report that
we publish every year.
Policies to Promote the Provision of Infor-
mation to Stakeholders
With respect to our disclosure policies, we recognize that prompt and appropriate disclosure of company infor-
mation to shareholders and investors as well as securities analysts is essential to the proper functioning of the
securities markets, and we disclose information in compliance with the Securities and Exchange Law and regu-
lations of the stock exchanges on which we are listed. Even if we are not legally required to do so under the
regulations, and even if the content of the information is unfavorable to Fujitsu, if we deem the information to
be material to investment decisions, our basic policy is to disclose the information in a manner that is prompt,
accurate, and fair. Moreover, in consideration of the position of customers, communities, and other stakehold-
ers, for information we deem necessary to disclose, including information that may be unfavorable to Fujitsu,
our basic policy is to disclose the information in a manner that is prompt, accurate, and fair.
Other We are promoting a customer-centric management perspective in order to be a trusted and valued partner
to our customers. In order that all employees adopt a customer-centric mindset and apply it to their daily
work, we are deepening our commitment in each business unit to previously initiated management quality
improvement activities and we are attempting to create an organizational framework to facilitate continuous
improvement from a customer-centric perspective. As one specific initiative, among those ideas and sugges-
tions received by customer care centers and contact lines, those concerning real issues about systems and
organizations, not individual matters, are viewed as something that should be shared throughout the Fujitsu
Group. Therefore, the specific details of these problems and examples of how they have been resolved are
shared at regular meetings where Fujitsu Group executives are assembled. As a result, we have a heightened
awareness of what our customers are saying and we can take positive action to make improvements.
IV. Basic Stance on Internal Control Framework and Status of Implementation
Annual Shareholders’ Meeting
Board of Directors
10 members of the board (including 3 outside board members)
Board of Auditors
5 auditors (including 3 outside auditors)
Accounting Auditor
President
Management Council
(Decisions re. business execution)
Corporate Internal
Audit Division
Business Group/Group Companies
Election/dismissal Election/dismissal Report Election/dismissal
Audit
Audit
Audit
Audit
Audit
Report
Report
Report
Election/dismissal/
supervision
Supervision
Executive
Function
Instruction
Instruction/direction
•FUJITSUWayPromotionCouncil
•RiskManagementCommittee
•ComplianceCommittee
•EnvironmentalCommittee
FUJITSU Way
Corporate
Executive Ocers
RESPONSIBILITY Corporate Governance
067
ANNUAL REPORT 2009
FUJITSU LIMITED