Foot Locker 2012 Annual Report Download - page 11

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10
SALES PER SQUARE FOOT
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
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2009 2010 2011 2012
We are
also invesng
signicant
resources
into our digital
channels. We have
improved navigaon, shipping processes,
call center responsiveness, and customer engagement.
Eastbay’s Athlete Resource Center is an excellent example of how we
are creang strong connecons with our customers as we engage them
before they even go shopping.
These eorts are among the many that led to Foot Locker, Inc. being
honored in 2012 as the Athlec Retailer of the Year by Footwear News.