Barclays 2008 Annual Report Download - page 70

68 Barclays PLC Annual Report 2008 |Find out more at www.barclays.com/annualreport08
Barclays aims to provide a safe working environment in which employees
are treated fairly and with respect, encouraged to develop, and rewarded
on the basis of individual performance. We are committed to ensuring
equality to all employees on the basis of merit. Discrimination, bullying or
harassment of any kind is not tolerated.
Our Guiding Principles set out the values that govern how we act.
They are:
i) Winning together – Doing what’s right for Barclays, our teams
and our colleagues, to achieve collective and
individual success.
ii) Best people – Developing and upgrading talented
colleagues and differentiating rewards
– Doing what’s needed to ensure a leading
position in the global financial services industry.
iii) Customer and – Understanding what our customers and
client focus clients want and need
– And then serving them brilliantly.
iv) Pioneering – Driving new ideas, especially those that
make us profitable and improve control
– Improving operational excellence
– Adding diverse skills to stimulate new
perspectives and bold steps
v) Trusted – Being trusted is the bedrock of a
successful bank
– Acting with the highest levels of integrity to
retain the trust of our customers, external
stakeholders and our colleagues
– Taking full responsibility for our decisions
and actions.
Global governance
Barclays manages its people through these Guiding Principles in a
devolved manner. To maintain the right balance between overall control
and effective local decision making we have established governance
frameworks which are overseen by the Group Operational Committee,
and compliance with them is monitored by the Group Human Resources
Risk Committee.
Employee relations
Barclays recognises and works constructively with 30 employee
representative organisations throughout the world. Employee
consultations on significant operational changes are carried out in
accordance with local legislation.
Our employee opinion surveys
Barclays businesses conduct employee opinion surveys, to suit the
needs of each business. We benchmark the findings against other global
financial services organisations and high-performing organisations, and
create action plans to address any areas of concern.
Occupational health and safety
Barclays manages health and safety at a local level under the requirements
of the health and safety governance framework.
Key data on health and safety is reported regularly to the Board HR
and Remuneration Committee.
Training and educating our people
Developing both existing and new employees is key to our future
prosperity. We undertake this through formal and informal training and
education, including mandatory training required by regulatory bodies
and detailed on-the-job training and development.
An international picture
2008 2007 a
FTE by world region
UK 60,700 61,900
Africa and Middle East 55,700 51,748
Continental Europe 13,400 9,750
Americas 15,700 6,413
Asia Pacific 10,800 5,089
Total 156,300 134,900
FTE by business unit
UK Retail Banking 30,400 30,700
Barclays Commercial Bank 9,800 9,200
Barclaycard 9,600 8,900
GRCB – Western Europe 10,900 8,800
GRCB – Emerging Markets 22,700 13,900
GRCB – Absa 36,800 35,800
Barclays Capital 23,100 16,200
Barclays Global Investors 3,700 3,400
Barclays Wealth 7,900 6,900
Head office and other operations 1,400 1,100
Total 156,300 134,900
Global employment statistics
FTE 156,300 134,900
Total employee headcount 161,000 141,885
Percentage of female employees 53.1% 56.3%
Percentage of female senior executives 15.2% 13.7%
Percentage of female senior managers 24.6% 20.6%
Percentage working part time 8.5% 12.4%
Turnover rate 20.9% 18.3%
Resignation rate 12.1% 12.3%
Sickness absence rate b2.3% 3.0%
UK employees
2008 2007 a
UK employment statistics
FTE 60,700 61,900
Average length of service (years) 9.2 9.7
Percentage working part time 16.1% 16.8%
Sickness absence rate c3.1% 3.0%
Turnover rate 19.3% 16.6%
Resignation rate 12.2% 11.1%
Women in Barclays
Percentage of all employees 56.1% 58.0%
Percentage of management grades 28.0% 28.4%
Percentage of senior executives 14.6% 13.0%
Ethnic minorities in Barclays
Percentage of all employees 12.3% 12.3%
Percentage of management grades 11.5% 10.0%
Percentage of senior executives 8.0% 6.6%
Disabled employees in Barclays
Percentage of all employees d2.0% 3.4%
Age profile
Employees under 25 15.5% 16.5%
Employees aged 25-29 18.5% 17.0%
Employees aged 30-49 55.8% 54.2%
Employees aged 50+ 10.2% 10.3%
Pensions
Barclays UK Retirement Fund active members 58,316 53,473
Current pensioners 50,499 48,607
Note
a2007 UK data – includes 1,000 BGI employees.
bExcludes Group Centre, BGI and Barclays Capital.
cExcludes BGI and Barclays Capital.
dExcludes BGI.
Our people