Barclays 2008 Annual Report Download - page 11

1
Business review
Barclays PLC Annual Report 2008 9
Our People
Sustainability
Global investment in our communities
Barclays total contribution to supporting
the communities where we operate.
Investing in the communities in which we operate
is an integral part of Barclays sustainability strategy.
We are committed to maintaining investment in
our communities for the long-term – both in good
times and in bad. This metric demonstrates
our commitment over time.
Employee opinion survey for Global Retail and
Commercial Banking and Group Centre
A survey of employees, the results of which give
demographic and diversity information as well as an
indication of employee perceptions in four key areas:
Barclays Top Leadership, Business Unit Leadership,
Customer Focus and Employee Engagement. The
results are analysed to show year on year trends of
employee opinion and are benchmarked against
other global financial services organisations and
high performing organisations.
Number of colleagues involved in fundraising
and volunteering initiatives
The total number of Barclays employees taking
part in volunteering, giving and fundraising
activities with Barclays support.
The results of the survey provide leaders with
insight into employee views on key business
drivers from which they can establish action
plans for improvements based on both strengths
and weaknesses identified.
2006 2007 2008
33,000 44,000 57,000
Barclays community investment programme aims
to engage and support colleagues around the world
to get involved with our main partnerships, as well
as the local causes they care about. Harnessing their
energy, time and skills delivers real benefit to local
communities, to their own personal development
and to their engagement with Barclays.
Why it’s important to the business and management
Why it’s important to the business and management
£46.5m
£52.4m
£52.2m
06 07 08
Definition
Definition
06 07 08
Employee engagement
Response rate
76% 74% 76%
91%
90%
87%