Ameriprise 2013 Annual Report Download - page 5

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Assets under management
and administration
in billions
2009
2010
2011
2012
2013
$429
$647
$631
$681
$771
Ameriprise Financial Annual Report 2013 3
We grew assets under management and administration to a record
$771 billion at the end of 2013, up 13 percent. Operating net
revenues grew by 7 percent to $10.9 billion. Through our
combination of business growth and capital management, we
drove a 26 percent increase in operating earnings per diluted
share and generated a 19.7 percent operating return on equity,
excl. AOCI — one of the strongest in the industry — up
signicantly from 16.2 percent a year ago.
Investors demonstrated their support for Ameriprise. In 2013, the
total return of Ameriprise common stock was 88 percent, far
outpacing the S&P 500 Index and the S&P Financials Index.
In fact, of the 81 companies that comprise the S&P Financials
Index, Ameriprise delivered the fth-highest total shareholder
return last year.
Just as our strategy remains consistent, so too has our strong
share performance. As of year end, the ve-year total return for
Ameriprise common stock was 449 percent, well in excess of
many of our industry peers. And since becoming an independent,
public company in 2005, Ameriprise delivered the second-highest
total return of any rm in the S&P Financials Index.
Realizing our wealth management opportunity
2013 was an excellent year for our Advice & Wealth Management
business. We continued to build on our reputation as the company
with the right expertise to help clients feel condent about their
nancial futures — as well as the place where productive,
experienced advisors can grow even stronger practices. This
attractive value proposition is built on providing personalized
nancial advice, a broad set of products and solutions, as well
as excellent service. In fact, Forrester Research recognized
Ameriprise as offering the leading customer experience for
investment rms in its 2014 Customer Experience Index Report.
Ameriprise is the leader in nancial planning in the United States.
Retirement is one of consumers’ leading concerns, and we
developed our new Confident Retirement® approach to simplify the
conversations our advisors have with clients and prospects about
how to pursue a secure and condent retirement. Our approach