TD Bank 2002 Annual Report Download - page 3

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Welcome to the TD Bank Financial Group’s
2002 annual report.
Our annual report aims to provide our shareholders,
customers and employees with an overview of the
year. It describes how our businesses performed in
2002, along with an outline of the decisive steps we
took to strengthen our franchise and position the Bank
for renewed growth and performance going forward.
Most importantly, the report reaffirms our guiding
principle – to be customer driven. We are building a
better bank, providing our customers with a more
comfortable experience wherever and however they
interact with us. Our strategies support this principle,
while building on our significant strengths.
2THE YEAR AT A GLANCE
3TO OUR SHAREHOLDERS
7HOW WE PERFORMED IN 2002
43 FINANCIAL RESULTS
87 MORE ABOUT US
92 THE FUTURE MATTERS