Ricoh 2014 Annual Report Download - page 47

Overview Action Data & Prole
Information Security
ISO 26000: • Organizational Governance • Fair Operating Practices • Consumer Issues
Ricoh Group Sustainability Report 2014 46
➤WEB2Security threats and countermeasures: www.ricoh.com/about/security/products/mfp/countermeasure/
• Security threats in
ofces
Unauthorized access
via networks
Unauthorized access
via telephone lines
Tapping and alteration of
information over the network
Unauthorized access via the
device’s operator panel
Information leaks via
hard copies
Information leaks from
storage media
Information leaks due
to carelessness
* CC: Common Criteria for information technology security evaluation (ISO/IEC 15408)
Common Criteria is an international standard for information security that provides assurance that the process of specication, implementation
and evaluation of a computer security product has been conducted in a rigorous and repeatable manner. Customers can use CC to conrm that a
product meets their security requirements and compare security specications across different products.
Security in products and services: MFPs
As the information society grows, we are increasingly
exposed to a variety of new external threats, such as
computer viruses, leaks of personal information and
unauthorized access to systems. For MFPs, one of
many different kinds of IT machines that also connect
to networks, the Ricoh Group was quick to tackle
measures to prevent incidents, such as leaks of
important information assets used by customers and
falsication of data. We consider all possible threats
that may affect documents—digital and paper-
based—from the creation of a document through to
its processing, storage, preservation and disposal, and
develop and build into our products certain functions
to protect documents from such threats and ensure
security while maintaining ease of use.
In our efforts to make customers feel more secure
and comfortable in their choice of Ricoh products, we
are keen to obtain international certication and
qualications,includingISO/IEC15408thesecurity
function certication backed by an objective third
party, and Common Criteria (CC)*.
The Ricoh Group provides customers with
products matched to respective ofce environments
and security policies while promoting various
approaches, such as the creation of secure network
environments and the solutions to support such
environments, which underpins safe and secure ofce
environments. ➤ WEB2
Approach to CC certication
In February 2010, the Ricoh Group marked a world’s
rst, obtaining Common Criteria certication
conforming to international security function standards
(IEEE2600.1)foranMFP,theimagioMP5000SP/4000SP
(launched in February 2008), thereby validating the
security functions built into our MFPs and printers.
Since then, we have continued to expand the menu of
products conforming to stated standards and have
developed a broad lineup of CC-certied products.
Award-winning RICOH ProcessDirector Delivering Results
CCS Printing taps Ricoh for secure delivery of two million pages per month
CCS Printing, a U.S. company that provides digital and offset print, graphic design and web
development, needed the right security solution for two million documents each month.
Eventually, the company chose Ricoh Production Print Solutions LLC (RPPS), a U.S.
subsidiary, because of Ricoh’s leadership in the software print environment.
Underpinning Ricoh’s success in this eld is the award-winning RICOH ProcessDirector
work solution, a key component of Ricoh’s industry-rst centralized critical communications
suite of solutions. This recently enhanced solution also features a redesigned visual
interface for workow building as well as new printer connections. The enhancements
support RICOH ProcessDirector to streamline print operations, improve process integrity,
increase operator productivity and lower costs.
CCS Printing’s decision to go with RPPS was based on the technological superiority of RICOH ProcessDirector. The
technology allows the company to track and report in real-time on the more than two million documents it processes
each month. Moreover, these seamless capabilities help CCS Printing meet Health Insurance Portability and Account-
ability Act (HIPAA) requirements, ensuring that each document ends up in the correct envelope.
“We’ve had a long, successful relationship with the Ricoh team, so when we began our search for a software
solution, we didn’t have to look very far. We evaluated the competition, but they were no
match for RICOH ProcessDirector,” said Kevin Sullivan, president of CCS Printing. “At CCS
Printing, we feel very condent working with a company that not only understands our
core business, but also the transactional environment. Ricoh has proven to be that
company for us.”
RICOH ProcessDirector also addresses security concerns, boasting state-of-the-art
features to ensure that no sensitive materials are ever at risk.
Kevin Sullivan
President
CCS Printing
CCS Printing headquarters