Ricoh 2014 Annual Report Download - page 27

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Overview Action Data & Prole
Creating New
Customer Value
ISO 26000: • The environment • Consumer issues • Community development
Ricoh Group Sustainability Report 2014 26
➤ WEB2UCS
:
www.ricoh.com/ucs/
Global management requires close communication
among business sites, but traveling from one place
toanother to achieve this purpose consumes huge
amounts of time and money. Seeking a solution,
Ricoh offers the Unied Communication System
(UCS) and promotes a value model utilizing UCS for
visual communication, linking places all over the
world in real-time. ➤ WEB2
Ricoh’s UCS enables a quick and easy start to
videoconferencing, as long as there is an Internet
connection. Locations previously hard to connect with
because ofa poor communication infrastructure
Creating New Customer Value
Value Model 3: Ricoh’s UCS facilitates videoconferencing anytime, anywhere
environment can easily be added to a videoconfer-
ence schedule now, and the time and costs previously
involved in sending employees on business trips to
meet with customers and colleagues can be reduced.
This environment, conducive to communication
anytime, anywhere, also contributes to faster man-
agement processes. We established a Shared Service
CenteratRicohSverigeAB.inSwedenthat,in
conjunction with local helpdesks, forwards updates
toheadquarters on problems that have occurred at
customer sites so that we have a thorough overview
of support across all sites.
Videoconferencing with UCS
Uniform display of nine sites
Speaker 1 automatically displayed larger
20拠点接続
9拠点を均等な大きさで表示 発話者（１）を自動的に大きく表示
9拠点同時表示*
1 2 3
4 5 6
78 9
20拠点接続
9拠点を均等な大きさで表示 発話者（１）を自動的に大きく表示
9拠点同時表示*
2
4
6
1
7 8
3
5
9
• Example of display congurations
Various congurations are possible,
including connection with up to 20 sites
and display of nine sites*
* When using RICOH Unied
Communication System
P3000
P.21