Qantas 2011 Annual Report Download - page 115

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113 ANNUAL REPORT 2011
Sustainability Statistics and Notes continued
AGE DIVERSITY
The Group values the wide range of experience and expertise brought to the Group by the diverse aged workforce.
Key Performance Indicators Notes Unit  
GRI
Indicator  Performance
Employee by age group (permanent employees) %LA The percentage of employees representing the
age groups of  years and above has increased,
demonstrating a gradually ageing workforce. The
trend is primarily evident within Qantas’ Engineering,
Airports, QCatering and Cabin Crew business units.
The Group is actively managing the succession
and continuity of the knowledge and experience
of this valuable group of employees as they
approach retirement.
- Years . .
- Years . .
- Years . .
- Years . .
- Years . .
+ . .
WORKPLACE FLEXIBILITY
The Group values exible workplace arrangements including part-time work arrangements and other well-being initiatives. Part-time work
arrangements are an attractive offering for parents with younger children and older employees who may not want to or be able to work
full-time but can bring a wealth of skills, experience and expertise to the Group. It also increases the Group’s ability to respond to change
and peaks of demand, and is an important driver of staff engagement and retention of talent.
Percentage of part-time employees % . . The percentage of part-time employees continued
to increase as the Group seeks to provide
enhanced workplace exibility.
CULTURAL DIVERSITY
As Australia’s largest employer in the aviation sector and a national icon, Qantas has a responsibility to ensure our business reects the values
of inclusion and diversity. The Group has formed a diverse community made up of  nationalities who speak  languages and are from 
different countries of origin.
A focus in recent years has been to increase the number of Indigenous Australians in the workforce. Through the Qantas Reconciliation
Action Plan, the Group is undertaking a range of initiatives to support the Indigenous Australian community and to promote shared pride
in Indigenous people and cultures.
Number of Indigenous Australian employees #   LA The number of Indigenous Australian employees
increased by , or  per cent compared to
/. The Group has exceeded the June
 milestone of employing  Indigenous
employees.
NUMBER OF FULLTIME EQUIVALENT FTE EMPLOYEES
The size of a workforce is representative of the economic presence and contribution of an organisation. The number of FTEs also gives context
to absenteeism and diversity indicators.
Number of full-time equivalent (FTE)
employees as at  June 
 # LA The Group FTEs increased by  from /,
mainly driven by growth in Jetstar and Qantas
Freight, offset by the deconsolidation of Jetset
Travelworld Group.
Qantas , ,
Jetstar , ,
Qantas Freight  
Qantas Frequent Flyer  
Jetset Travelworld Group 
Corporate  
Qantas Group , ,
3. People continued