Mercedes 2013 Annual Report Download - page 163

167
D | The Divisions | Daimler Buses | Daimler Financial Services
Contract volume of more than three million vehicles.
The business operations of Daimler Financial Services once
again developed favorably in 2013. The company concluded
nearly 1.2 million new financing and leasing contracts worldwide
in the year under review, the total number of all financed or
leased vehicles passed the three-million mark for the first time.
New business increased by 6% to €40.5 billion, thus setting
a new record. Contract volume increased by 4% to a record value
of €83.5 billion. Adjusted for exchange-rate effects, the
increase amounted to 11%. EBIT of €1,268 million was in the
magnitude of the prior-year level (2012: €1,293 million).
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D.09
Successful business development in Europe. Daimler Finan-
cial Services concluded new financing and leasing contracts
worth €19.4 billion in the Europe region (+7%). Business devel-
opment was especially dynamic in the Benelux countries (+26%),
the United Kingdom (+21%) and Turkey (+13%). In Germany,
Mercedes-Benz Bank’s new business increased by 1% to €9.2
billion; the volume of deposits in the direct banking business
was €11.3 billion (-7%). At the end of the year, Daimler Financial
Services’ contract volume in Europe amounted to €37.3 billion,
representing an increase of 8%.
Gains in North and South America. New business in North
and South America reached €15.5 billion, topping the high level
of the previous year by 6%. In the United States, new business
grew by a further 10% compared with 2012. There were strong
gains also in Argentina (+22%) and Mexico (+10%). Contract
volume in the Americas region reached €34.6 billion, represent-
ing an increase of 2%. Adjusted for exchange-rate effects,
the increase amounted to 9%.
Strong demand in Africa & Asia-Pacific. In the Africa &
Asia-Pacific region, new business increased compared with
the previous year by 6% to €5.6 billion. Business development
was especially dynamic in India (+96%) and Thailand (+56%).
Contract volume at the end of 2013 was €11.6 billion, increasing
by 2% compared with a year earlier. Adjusted for exchange-
rate effects, this represents an increase of 19%.
Daimler Financial Services.
At Daimler Financial Services, the number of financed or leased cars and commercial vehicles passed
the three-million mark for the first time ever. New business and contract volume reached
new record levels. The division also set a new record for brokering automotive insurance policies.
At the end of 2013, the car-sharing program car2go had almost 600,000 customers and was
the market leader in its segment. Once again, customers and dealers alike gave the Daimler Group’s
financial services division very high marks.
Daimler Financial Services
2013 2012 13/12
Amounts in millions of euros % change
EBIT 1,268 1,293 -2
Revenue 14,522 13,550 +7
New business 40,533 38,076 +6
Contract volume 83,539 79,986 +4
Investment in property, plant
and equipment
19
23 -17
Employees (December 31) 8,107 7,779 +4
D.09