Marks and Spencer 2011 Annual Report Download - page 40

One of the special attributes of M&S is the level of trust it has
established on the high street. Trust is built up by doing the right
things the right way. Good governance is just that and at M&S we
have focused on ensuring it is meaningful, relevant and underpins
our decision-making.
At M&S, we believe that effective governance is realised through
leadership and collaboration. The work of the Board should
complement, enhance and support the work of the Executive.
Working together, we conduct robust interrogation of plans and
actions, ensuring high quality decision-making in all areas of
strategy, performance, responsibility and accountability. My role
as Chairman is at the heart of ensuring these actions are
sustained and harnessed and can drive a culture of continuous
improvement in standards and performance across our business.
We welcomed the publication in June 2010 of the UK Corporate
GovernanceCode and have used both the 2008 and 2010
GovernanceCodes as the standard against which we have
measuredourselves in 2010/11. The two significant amendments
tothe2008 Code: the annual re-election of directors and the
externalevaluation of the Board at least every three years, will
bothbeachieved this year. With the exception of Louise Patten,
allofthe Board are seeking election at the 2011 AGM, marking a
departurefrom the previous one-third of directors seeking
electionon a rotation basis. We have also completed the
Company’sfirst fully independent Board evaluation. This was
conductedin a spirit of openness and collaboration and
supportedby the whole Board. More details of this can be
foundonpage 44.
Wearenow embarking on a new chapter in the development of
theBoard and the enhancement of corporate governance. My job
istoensure that your Board is greater than the sum of its parts – a
unifiedBoard with non-executives acting as ‘critical friends’ to
ChiefExecutive Marc Bolland and his Executive team running the
business,ensuring we have a Board that:
– supports the Executive team to formulate and execute the strategy;
– demonstrates independence, knowledge and experience to
bringfresh perspectives and to hold management to account;
– seeksfull information to form views, question management and
takestrategic decisions;
– isdiverse and while acknowledging the recommendations
ondiversity, ensures that we have the right balance of skills,
experienceand background; and
– actsresponsibly to make sure we meet our accountabilities
toshareholders and wider stakeholders.
3PCFSU4XBOOFMM Chairman
 (Chairman)
Appointed Chairman in January 2011.
Robert joined Marks & Spencer as a
non-executive director in October 2010.
He was appointed Chairman of the
Nomination & Governance Committee in
January 2011. Robert is a non-executive
director of HMV Group plc. He was, until
September 2010, Senior Independent
Director of The British Land Company
plc and of 3i Group plc. He spent over
30 years in investment banking with
Schroders/Citigroup and was formerly
Vice-Chairman of Citi Europe and
Co-Chairman of Citi’s European
Investment Bank. He is a member
of the Takeover Appeal Board.
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Chief Executive Officer 
Appointed in May 2010. Marc joined
Marks & Spencer from Morrison
Supermarkets plc, where he had been
Chief Executive since 2006. Prior to this,
Marc worked at Heineken NV for 20
years in a variety of management roles,
which included responsibility for
operations and business development
in the US, France, Italy, Spain, the
Caribbean and Latin America. He went
on to become an Executive Board
Member and Chief Operating Officer.
He is a non-executive director of
Manpower Inc.
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Appointed in October 2010. Alan joined
Marks & Spencer from AWAS, an aircraft
leasing company, where he was Chief
Financial Officer. Alan worked for HSBC
Investment Bank for ten years before
joining Thomas Cook in 1996, where he
held a number of senior roles, including
Chief Executive of Thomas Cook UK,
before joining WH Smith plc in 2005 as
Group Finance Director. Alan was
previously a non-executive director
of Games Workshop Group plc.
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Marketing
Appointed in November 2005. Steven
joined Marks & Spencer in May 2004.
He is a non-executive director of Adnams
plc and an elected member of the Tate
Members’ Council. Steven has
previously been Marketing Director at
Asda, the Burton Group, Booker plc and
Arcadia Group plc.
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General Merchandise
Appointed in March 2008. Kate joined
Marks & Spencer in October 2004.
Previously, Kate was Product Director for
Childrenswear at Next from 1994, before
joining Asda in 2001 as Product Director
for the George Global Brand. She was
responsible for the launch of the
standalone George concept and the
launch of the George brand globally.
+PIO%JYPO Executive Director, Food
Appointed in September 2009. John
joined Marks & Spencer over 20 years
ago as a store management trainee.
He has worked across the business in
a variety of senior roles, from Executive
Assistant to the Chief Executive, to
Director of Home and M&S Direct.
John was Director of Food from July
2008 until his appointment to the Board.
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Executive Director, Multi-channel
E-commerce
Laura joins the Board on 4 July 2011.
Shewas previously at Tesco plc where
she held a variety of senior roles from
1997. Laura brings considerable retail
and consumer experience, including
significant e-commerce knowledge as
Chief Executive Officer of Tesco.com
and Tesco Direct. Prior to joining Tesco
Laura held various roles at Gemini
Consulting and Kleinwort Benson.
She has been a non-executive director
of Trinity Mirror plc since 2006.
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Robert Swannell leads the Board as Chairman and Marc Bolland leads the business as Chief Executive. Sir David Michels is Deputy Chairman and Senior
Independent Director. The Chairmen of the Nomination & Governance, Audit and Remuneration Committees are Robert Swannell, Jeremy Darroch and
StevenHolliday respectively. All Board members, and brief biographies, are given below.
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Governance overview
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