DHL 2000 Annual Report Download - page 73

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Revenue and income from banking transactions in
millions 7,990 2,871 + 178.3
Profit from operating activities, before
amortization of goodwill (EBITA) in
millions 505 58 + 770.7
Investments in
millions 289 – 917
Segment assets in
millions 130,130 57,739 + 125.4
Employees per corporate division
(calculated as FTEs) 11,299 11,575 2.4
FINANCIAL SERVICES
The FINANCIAL SERVICES Corporate Division
65
2000 1999* Change in %
FINANCIAL SERVICES corporate division
Fiercer competition
The environment in the banking market has changed radically over the past
few years.With the spread of internet connections and mobile networks,
the barriers to market entry for providers of financial services have dropped
significantly.As the first “multi-channelbank in Germany, Postbank is
well equipped to respond to the heightened competition. Our customers
come to us via many different routes: in person into our retail outlets,in
writing by mail and electronically by telephone or the internet.
Revenues increase w ith size
In its second year of existence the FINANCIAL SERVICES corporate divi-
sion increased its revenue and income from banking transactions from
2,871 million in 1999 to 7,990 million. The growth is overwhelmingly
due to the inclusion of DSL Bank.Further reasons for the additional increase
include higher interest rates over 1999 on the money and capital markets and
an improved income from commissions in the investment funds business.
Strong grow th via new sales channels
The number of checking accounts held by private customers rose from
3.56 million at the end of 1999 to 3.63 million in 2000.
With regard to corporate customers, the market trend toward consolidation
and reduction of accounts continued perceptibly.With 375,000 checking
FINANCIAL SERVICES corporate division: revenue
and income from banking transactions
Share of corporate divisions’ total revenue
and income from banking transactions
in millions
2,871
1999 2000
7,990
FINANCIAL
SERVICES
23.5 %
Other corporate
divisions
76.5 %
* Restated, see Notes 6 and 7 to Consolidated Financial Statements