DHL 2000 Annual Report Download - page 68

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60
Investing in performance
Investments amounted to €1,665 million in the last financial year,largely as
a result of the AEI acquisition.In addition,we expanded our services further
and focused our investment on IT systems and the development of our own
software.We also continued to renew and expand the technical plant in the
Solutions Business Unit.
Logistics as a factor for e-business success
The internet is a virtual market experiencing dynamic growth.It is depen-
dent to a high degree on broadly based logistics support.
The ultimate truth is that almost everything that is ordered or traded online
has to be physically delivered from A to B.Danzas has taken on the logistics
services for several global suppliers and online marketplaces such as Techint,
taking care of transportation,customs clearance,shipment tracking and
warehousing.With services such as internet bookings,personalized report-
ing or integrated order management,the LOGISTICS corporate division
offers its customers assistance in simplifying the processes involved in the
supply chain.
The advantages of linking customers,suppliers and logistics specialists elec-
tronically are enhanced efficiency and transparency.For example,the process-
es between Danzas and freight carriers can be optimized using electronic
freight exchanges.With these steps,Deutsche Post World Net is establishing
its name throughout the world as an innovative provider of logistics services
for internet-based companies.
Customized IT for the business units
Functioning logistics rely today more than anything else on IT systems.
Information technology forms the backbone of all of our activities.With