DHL 2000 Annual Report Download - page 35

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Group Management Report
27
over the operation of our IT networks and other areas of information tech-
nology to this telecommunications service provider.In realizing this “one-
stop shopping”project, cross-selling commitment from a whole range of
corporate divisions is required: the MAIL corporate division is taking over
the operation of the printing centers,whereas Danzas will provide the corre-
sponding logistical services and the EXPRESS corporate division will take
care of deliveries to Telekom. Overall, the annual contract volume is around
€280 million.
E-business activities combined into a holding company
The market for e-business applications is large and attractive.Already,
407 million people are part of the global village – the virtual community
that is the internet. Ever lower transaction costs for electronic business
offer attractive opportunities for the more efficient design of many logis-
tics processes (supply chain management).
At the same time,customers and business partners are placing high demands
on logistics providers with regard to efficient e-business solutions:the flows
of goods,information and finance must grow together into integrated appli-
cations and be available worldwide.The increasing volume of transactions
boosts the call for greater security.
Especially logistics providers who adapt their range of services to these
market conditions benefit from e-business.Deutsche Post World Net has
consistently focused its strategy on these opportunities.We pursue the
following three goals:
• to increase revenues by developing web-enabled products and services,
• to reduce costs and enhance quality by using the internet for all internal
processes,
• to achieve an increase in value by developing and promoting new business
models.
The existing products from all corporate divisions form the foundation.
Through the integration of new media and technologies,products and pro-
cesses are being made ready for the internet.The customers’crucial require-
ments regarding modern e-logistics solutions are online booking,real-time
availability of shipment data and electronic invoicing.