TD Bank 2009 Annual Report Download - page 2

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TABLE OF CONTENTS
MOMENTUM = THE RIGHT
STRATEGY
2President and CEO’s Message
MOMENTUM = LEGENDARY
CUSTOMER EXPERIENCE
4Our Customers and Clients
MOMENTUM = OUTSTANDING
EMPLOYEES
10 Our Employees
MOMENTUM = BUILDING ON
OUR COMMITMENTS
11 Our Commitment to Communities
12 Our Environmental Focus
MOMENTUM = RESPONSIBLE
GOVERNANCE
13 Chairman’s Message
14 Corporate Governance Practices
16 Performance Indicators
17 MANAGEMENT’S
DISCUSSION AND ANALYSIS
FINANCIAL RESULTS
87 Consolidated Financial Statements
93 Notes to Consolidated
Financial Statements
144 PRINCIPAL SUBSIDIARIES
146 TEN-YEAR STATISTICAL REVIEW
MORE ABOUT US
150 Senior Officers
152 Glossary
153 Shareholder and Investor Information
“Our vision is to be the better
bank. We will be the best-run,
customer-focused, integrated
financial institution, with a unique
and inclusive employee culture.”
Ed Clark, President and Chief Executive Officer
Named Best Bank in North America
by Euromoney Magazine
We have more than 2,300 retail locations in Canada and the U.S.
and serve over 18 million customers worldwide. We attract and
retain the best employees in the business and provide customers
with outstanding service and convenience. That’s how we're
building the better bank, one that Euromoney magazine named
Best in North America.