Qantas 2002 Annual Report Download - page 19

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p17
subsidiary businesses
QANTAS
has a number of non-flying, airline-related subsidiary businesses, including Qantas Flight
Catering, Qantas Holidays and Qantas Freight. Qantas subsidiary businesses, including QantasLink,
contributed 26 per cent of the Qantas Group’s earnings before interest and tax in the 2002 financial
year.
By shaping and growing these key businesses so that they contribute about one third of future
profits,
Qantas hopes to boost the airline’s overall profitability.
CATERING Qantas operates three catering businesses within the Qantas Catering Group – Qantas
Flight Catering Limited (QFCL), Caterair Airport Services and Snap Fresh. These three businesses
collectively employ more than 3,800 Australians.
The Qantas Catering Group operates seven catering centres in Sydney, Melbourne, Brisbane,
Cairns, Adelaide and Perth.
During the year, Qantas Catering Group provided nearly 38 million meals to Qantas and other
airlines as well as non-airline clients including railways and hospitals.
On 1 February 2002, Qantas Chairman Margaret Jackson and Queensland Premier Peter Beattie
opened Snap Fresh – a wholly owned Qantas subsidiary located at Crestmead on the outskirts
of Brisbane.
Snap Fresh is one of the most modern meal production centres in the world, using rapid freezing
technology to produce meals that retain all the goodness and flavour of their natural ingredients.
Snap Fresh has a team of about 70 people and will grow to produce up to 20 million meals each
year for Qantas, other airlines and businesses in the hospitality, health care and mining industries.
QANTAS HOLIDAYS is Australia’s largest travel wholesaler of both international and domestic
holidays designed for independent travellers and small groups. Qantas Holidays caters to more than
one million customers a year and employs more than 1,000 people across the world, including
nearly 700 within Australia.
With nearly 30 years’ experience, Qantas Holidays continues to offer customers an unsurpassed
range of holiday packages and product.
The 2001–2002 product range encompassed 37 brochures covering Australia, Asia, Africa, Europe,
Canada, the Pacific and North and South America.
As a travel industry leader, Qantas Holidays was recognised with a number of highly regarded
awards, including the National Travel Industry Award for Wholesaler of the Year for the fifth
consecutive year.
In August 2001, Qantas and Qantas Holidays created a new website exclusively for Australia-based
travel agents, giving them quick and easy access to on-line information to help them help their
customers. Information available on-line includes flyers that can be emailed directly to customers
and Federal Government travel advisories.
QF
20
02