Qantas 2002 Annual Report Download - page 15

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p13
domestic operations
An ongoing global marketing agreement sees Qantas and the ATC working together across the
world to promote and develop leisure and business tourism to Australia.
Qantas also supports other key tourism organisations such as the Australian Tourism Export Council
and the Tourism Task Force, works closely with the Australian Federation of Travel Agents and has
taken a lead role with special events such as Year of the Outback 2002 and a number of state and
territory tourism awards.
NEW AND INCREASED SERVICES In a major boost for Australian tourism, Qantas introduced
a number of non-stop services on popular tourist routes including:
•Adelaide–Gold Coast;
•Brisbane–Alice Springs;
•Cairns–Darwin;
•Melbourne–Darwin;
•Melbourne–Alice Springs;
•Melbourne–Maroochydore;
•Melbourne–Hamilton Island;
•Perth–Darwin;
•Sydney–Proserpine; and
•Sydney–Rockhampton.
Other domestic services introduced include:
•additional weekly services between Adelaide and Sydney, Melbourne and Brisbane;
•additional weekly services between state capital cities and Canberra;
•additional Sydney–Townsville services;
•additional services between Sydney, Brisbane and Hamilton Island;
•additional Sydney–Ayers Rock services;
•additional Melbourne–Alice Springs services; and
•additional services between Sydney, Melbourne, Brisbane and Cairns.
TAXES, CHARGES AND LEVIES Costs of safety, security and airport usage rose during the year.
New charges included the Ansett staff entitlements levy ($10 per ticket, collected by Qantas on
behalf of the Federal Government) and a $6 per sector insurance levy flowing from the catastrophic
events in the United States.
Qantas continues to seek ways of reducing the impost represented by taxes, levies and charges,
while meeting market needs for transparency and openness on the total cost of airline tickets.
Qantas has revised its fare and holiday package advertising to show prices on an all-inclusive basis.
Customers have reacted positively to the change, and Qantas is now the industry leader in relation
to fare transparency, simplicity and fairness.
QF
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02