O'Reilly Auto Parts 2006 Annual Report Download - page 10

Download and view the complete annual report

Please find page 10 of the 2006 O'Reilly Auto Parts annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 48

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48

o’reilly automotive 2006 annual report
page 8
Another competitive
edge we take great
pride in is our 14
strategically placed
distribution centers.
Virtually every O’Reilly
store is within 250
miles of over 116,000 stock keeping units
(SKUs) which are available by same-day or
overnight delivery. In 2006, our route trucks
drove a record number of 19,427,554 miles to
make sure our customers got the right part, at
the right price, at the right time.
Customer service doesn’t stop at our parts
counters. Our distribution center team mem-
bers know that their immediate customers are
the O’Reilly stores. They are just as committed
to their customers as our stores are committed
to serving their installer and DIY customers.
These dedicated DC team members are
behind the scenes picking, packing, loading
and delivering parts with speed and accuracy
to service our stores across 25 states. Their
commitment to quality and customer service
is what gives our stores the ability to maintain
the best in-stock levels and offer the best parts
availability in the industry.
In June 2006, we successfully opened our 14th
distribution center in Indianapolis, Indiana.
Every new DC we add to our network offers
us the opportunity to test new distribution
concepts and technologies. By applying the
lessons learned from our new DC openings,
we are able to adapt these best practices to our
existing DCs and improve the efficiency of the
entire O’Reilly network.
More Than Just Parts Distribution –
We Deliver Customer Service!
2006 o’reilly auto parts stores and distribution centers
distribution centers
operating footprint
alabama 95 stores
arkansas 87 stores
florida 14 stores
georgia 94 stores
illinois 57 stores
indiana 35 stores
iowa 65 stores
kansas 61 stores
kentucky 42 stores
louisiana 65 stores
minnesota 43 stores
mississippi 59 stores
missouri 154 stores
montana 18 stores
nebraska 26 stores
north carolina 30 stores
north dakota 3 stores
oklahoma 101 stores
south carolina 24 stores
south dakota 3 stores
tennessee 112 stores
texas 434 stores
virginia 3 stores
wisconsin 11 stores
wyoming 4 stores
total number of stores 1,640
“As O’Reilly continues to grow and we work toward our
Four-N-Ten goal, it has become paramount that we always
remember to provide excellent customer service to our
external customers as well as to our internal customers.”