Huntington National Bank 2003 Annual Report Download - page 77

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MANAGEMENT’S DISCUSSION AND ANALYSIS
Table 21—Regional Banking(1)
2003 Change From 2002 2002
Amount %
SUPPLEMENTAL DATA
# employees—full-time equivalent (EOP) 4,869 (61) (1.2)% 4,930
Retail Banking
Average loans (in millions) $ 3,807 $ 402 11.8% $ 3,405
Average deposits (in millions) $ 11,042 $ 51 0.5 $ 10,991
# employees—full-time equivalent (EOP) 3,412 (100) (2.8) 3,512
# banking offices (EOP) 333 (2) (0.6) 335
# ATMs (EOP) 695 (191) (21.6) 886
# DDA households (EOP) 490,924 (692) (0.1) 491,616
# New 90-day cross sell (average) (3) 2.0 NM NM N/A
# on-line customers (EOP) 163,592 57,924 54.8 105,668
% on-line retail household penetration (EOP) 31% 11% 20%
Small Business
Average loans (in millions) $ 1,679 $ 97 6.1% $ 1,582
Average deposits (in millions) $ 1,742 $ 122 7.5 $ 1,620
# employees—full-time equivalent (EOP) 251 20 8.7 231
# customers (EOP) 62,636 NM NM N/A
# New 90-day cross sell (average)(4) 1.9 NM NM N/A
Corporate Banking
Average loans (in millions) $ 6,479 $ 7 0.1% $ 6,472
Average deposits (in millions) $ 2,542 $ 358 16.4 $ 2,184
# employees—full-time equivalent (EOP) 584 (7) (1.2) 591
# customers (EOP) 6,356 NM NM N/A
Mortgage Banking
Average loans (in millions) $ 1,301 $ 411 46.2% $ 890
Average deposits (in millions) $ 212 $ 91 75.2 $ 121
# employees—full-time equivalent (EOP) 622 26 4.4 596
Closed loan volume (in millions) $ 6,077 $ 1,976 48.2 $ 4,101
Portfolio closed loan volume (in millions) $ 2,027 $ 214 11.8 $ 1,813
Agency delivery volume (in millions) $ 4,325 $ 1,955 82.5 $ 2,370
Servicing portfolio, incld. sold servicing (in millions) $ 9,061 $ 3,024 50.1 $ 6,037
Mortgage servicing rights (in millions) $ 71.1 $ 41.8 NM $ 29.3
(1) Operating basis, see page 69 for definition.
(3) Total cross-sell on new relationships at 90 days (out of 16 core products); 2002 data is not available.
(4) Total cross-sell on new relationships at 90 days (out of 18 products); 2002 data is not available.
NM, not a meaningful value.
N/A, not available.
EOP, end of period.
HUNTINGTON BANCSHARES INCORPORATED 75