DHL 2008 Annual Report Download - page 77
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Deutsche Post World Net Annual Report 2008
Non-financial Performance Indicators
Employees
Workforce remains strong
People are the driving force behind logistics. Our company has quali ed and
dedicated employees around the world working towards its success. As at Decem-
ber , the Group employed , people (full-time equivalents). Although the total
number of employees remained nearly the same as the previous year, the number of
civil servants dropped further to ,. Staff costs increased by . year-on-year, from
, million to , million.
In the Division, the number of employees fell by . to ,. e
number of full-time equivalents declined primarily in Germany a er we increased
productivity there. Sta reductions also resulted from the further reorganisation of
the retail outlet network.
Measured against the previous year, the number of people employed in the
Division fell by . to ,. is can be primarily attributed to restruc-
turing our business. By contrast, the number of full-time equivalents in the
segment rose by . to ,, precipitated by acquisitions and
organic growth. e increase in the Division of . to , is
also a result of organic growth.
e number of employees in the Corporate Center / Other unit fell by . as a
result of streamlining e orts in the service departments such as , Accounting and
Real Estate. e sta level there was , at the end of the year under review.
Number of employees
2007 2008 + / – %
Continuing operations
At year-end
Headcount
1) 512,147 512,536 0.1
Full-time equivalents
2) 453,626 451,515 − 0.5
By segment
MAIL 145,458 3) 142,674 − 1.9
EXPRESS 112,727 108,275 − 3.9
GLOBAL FORWARDING / FREIGHT 39,200 3) 41,499 5.9
SUPPLY CHAIN / CIS 140,694 3) 143,786 2.2
Corporate Center / Other 15,547 3) 15,281 − 1.7
By region
Germany 170,258 167,816 − 1.4
Europe (excluding Germany) 133,137 136,649 2.6
North, Central and South America 87,185 78,212 − 10.3
Asia Pacifi c 51,852 55,182 6.4
Other 11,194 13,656 22.0
Average for the year
Headcount 500,252 511,292 2.2
Hourly workers and salaried employees 443,584 456,149 2.8
Civil servants 52,809 51,304 − 2.9
Trainees 3,859 3,839 – 0.5
Full-time equivalents 447,626 456,716 2.0
Discontinued operations 21,474
3) 21,127 − 1.6
1) Including trainees. 2) Excluding trainees. 3) Restated.
Note 14
Group Management Report
Non-fi nancial Performance Indicators
73