DHL 2008 Annual Report Download - page 26

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23 OVERVIEW
24 BUSINESS AND ENVIRONMENT
Business activities and organisation 24
Disclosures required by takeover law 25
Remuneration of the Board of Management
and the Supervisory Board 28
Economic parameters 28
Strategy and goals 33
Group management 35
37 CAPITAL MARKET
Deutsche Post shares 37
Roadmap to Value 39
40 EARNINGS, FINANCIAL POSITION
AND ASSETS AND LIABILITIES
Signifi cant events 40
Earnings 41
Financial position 43
Assets and liabilities 50
52 DIVISIONS
Overview 52
MAIL 53
EXPRESS 59
GLOBAL FORWARDING / FREIGHT 65
SUPPLY CHAIN / CORPORATE INFORMATION
SOLUTIONS 69
Discontinued operations 72
73 NON-FINANCIAL PERFORMANCE
INDICATORS
Employees 73
Sustainability 77
Procurement 79
Research and development 80
Quality 81
Brands 84
85 RISKS
Opportunity and risk management 85
Risk categories and specifi c risks 86
Overall assessment of the Group’s risk position 92
93 FURTHER DEVELOPMENTS AND OUTLOOK
Report on post-balance sheet date events 93
Report on expected developments 94
Opportunities 98