DHL 2008 Annual Report Download - page 73

Deutsche Post World Net Annual Report 2008
SUPPLY CHAIN/CORPORATE INFORMATION SOLUTIONS
Business units and market positions
In March , the  Division was dissolved and replaced by the new
    Division and the new    
  Division (hereina er    ).  e Corporate
Information Solutions Business Unit was previously reported under the  Division.
 e prior-year  gures were restated.
Customised logistics solutions with sector focus
In  countries all over the world the division focuses on customer-orientated
solutions along the entire supply chain. We provide warehousing, distribution, trans-
port and value-added services along with corporate information solutions. We have
long-standing business relationships with our customers in most mature markets, o en
going back for more than  years. Our success rests on understanding the individual
needs of our customers and o ering them solutions that add value to their business.
In the retail, fashion and consumer goods industries, customers need highly
 exible supply chains that allow them to react quickly to market trends. We operate
warehouses, provide packaging services and manage transportation networks all the
way from the source of supply to retail shelves.
In the healthcare industry, it is necessary to keep a constant eye on inventories
and provide high levels of product visibility along each step of the supply chain – not
least to meet the numerous regulatory requirements. We therefore provide a strictly
controlled environment consisting of purpose-built, highly-secure facilities strategi-
cally located throughout the world.
 e logistical challenge of the technology sector lies in ever shorter product life
cycles, which necessitate quick changes in production and distribution locations. Our
o ering comprises inbound to manufacturing logistics, distribution and warehousing,
assembly and returns logistics. We also generate economies of scale for our customers
with the help of shared-user warehouses and hubs.
 e automotive industry demands e cient and co-ordinated supply chains in
order to ensure timely delivery of components across the globe. We provide this service
for many prominent automotive suppliers in all major markets where we operate. Con-
sidering the fact that this industry is currently su ering, we are working even harder
with most of our key customer to further optimise supply chains and thereby reduce
costs.
In the Corporate Information Solutions Business Unit, we provide customised
solutions for both digital and print information, ranging from dra ing and printing
communications materials to outsourcing business processes.  is helps our customers
to improve internal processes, focus communication and reduce costs – in short, to be
more pro table. We are specialised in industries such as insurance, retail, automotive,
consumer goods, pharmaceutical,  nancial services, legal, consulting, publishing and
the public sector. In business process outsourcing , we are the market leader.
Business units and products
Supply Chain
• Warehousing
• Distribution
• Managed transport services
• Value-added services (e. g. packaging,
technical services, procurement)
Corporate Information Solutions
• Office document solutions
• Customer correspondence management
• Marketing solutions
Group Management Report
Divisions
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