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Concentration has had an even more noticeable effect on the express market in
the USA. DHL significantly extended its market position on the world’s largest express
market by acquiring Airborne, Inc. in August of the year under review. This market
segment was affected by the muted economic development in the USA in H1/2003,
and recorded a slight decline in volumes for the year as a whole.
We similarly extended our position on the Canadian market in January of the
year under review with the acquisition of the express service provider, Mayne Logistics
Loomis, and are now the number three in this market.
The entire Asian CEP market recorded an estimated volume of €20 billion for
2002 and is growing at a faster pace than any other region, at an estimated 12% p.a.
Boosted by strong GDP growth, the inner-Asian CEP market grew even more quickly
than intercontinental business with Asia in the year under review. In China, Asia’s
largest single market, DHL is now already the market leader.
The emerging markets experienced a clear economic recovery; this is particu-
larly true of the Middle East since the end of the Iraq war.
Logistics requirements on the rise
Demand for logistics services increased again in the year under review, with a con-
tinuing shift from a national to an international division of labor. While vertical
integration is decreasing in industry, there is greater product diversity and a wider
range of offerings in the retail sector; market proximity and the ability to react swiftly
despite low inventory levels are increasingly becoming critical success factors. Customer
requirements for logistics are correspondingly more tailored and more diverse than
previously. To meet these demands, optimized procedures are necessary along the
entire supply chain: one-stop logistics solutions are increasingly preferred, in particu-
lar by globally operating large companies.
Competition on the fragmented logistics market intensified still further due to
the tense economic situation in 2003. Manufacturers and dealers also passed on the
greater price pressure to their logistics service providers, at the same time as increasing
the demands they place on them.
Market volume: €130 billion
in %
Exel 3.3
TPG 2.2
Tibbett & Britten 2.1
Ryder 1.8
DHL Solutions 1.7
UPS Logistics 1.6
Hays 1.3
Source: Armstrong Associates, TNT, Dresdner Kleinwort Wasserstein, 2002
Market share in contract logistics 2002