Carphone Warehouse 2015 Annual Report Download - page 2

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“This has been a terrific first year for Dixons Carphone. We have seen excellent increases
in both sales and profitability and we have made very encouraging progress with the
tricky job of integrating these two great companies. At the same time, we have continued
to generate strong customer satisfaction numbers, made significant strides in our
Connected World Services business including our agreement with Sprint, and launched
a brand new mobile network.
The job is far from done. I am acutely aware that there is no room for complacency
in a sector which has seen unprecedented change, bringing both opportunities and
challenges. We have set ourselves ambitious goals, not only financial, but also in terms
of driving customer happiness, building a completely integrated company and delivering
a brand new global services business with CWS. To achieve these, we will need to
exhibit creativity, energy, resilience and toughness of purpose. Nevertheless we are very
optimistic about the road ahead, and Dixons Carphone is lucky to have such a fantastic
team of people – in every part of the business – to deliver these goals. My sincere
thanks to them for everything that has been done so far.”
Sebastian James
Group Chief Executive
16 July 2015
Cautionary statement
Certain statements made in this Annual Report and Accounts are forward looking. Such statements are based on current expectations and are
subject to a number of risks and uncertainties that could cause actual results to differ materially from any expected future events or results
referred to in these forward looking statements. Unless otherwise required by applicable laws, regulations or accounting standards, we do not
undertake any obligation to update or revise any forward looking statements, whether as a result of new information, future developments or
otherwise. Nothing in this Annual Report and Accounts should be regarded as a profit forecast.