BT 2011 Annual Report Download - page 128
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19. Trade and other receivables continued
Trade receivables are continuously monitored and allowances applied against trade receivables consist of both specific impairments and
collective impairments based on the group’s historical loss experiences for the relevant aged category and taking into account general
economic conditions. Historical loss experience allowances are calculated by line of business in order to reflect the specific nature of the
customers relevant to that line of business.
Trade receivables are due as follows:
Past due and not specifically impaired:
Trade
receivables
specifically
impaired net Between 0 Between 3 Between 6 Over 12
Not past due of provision and 3 months and 6 months and 12 months months Total
£m £m £m £m £m £m £m
2011 967 127 461 93 71 51 1,770
2010 1,257 51 426 98 60 45 1,937
Gross trade receivables which have been specifically impaired amounted to £193m (2010: £130m).
Trade receivables not past due and accrued income are analysed below by line of business. The nature of customers associated with each line
of business is disclosed in note 1.
2011 2010
At 31 March £m £m
BT Global Services 674 867
BT Retail 178 228
BT Wholesale 82 127
Openreach 25 27
Other 88
Total trade receivables not past due 967 1,257
2011 2010
At 31 March £m £m
BT Global Services 422 633
BT Retail 138 148
BT Wholesale 176 182
Openreach 47 44
Other 53
Total accrued income 788 1,010
Given the broad and varied nature of the group’s customer base, the analysis of trade receivables not past due and accrued income by line of
business is considered the most appropriate disclosure of credit concentrations. Cash collateral held against trade and other receivables
amounted to £29m (2010: £25m).
125BT GROUP PLC ANNUAL REPORT & FORM 20-F 2011
FINANCIAL STATEMENTS
FINANCIAL STATEMENTS NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
OVERVIEWBUSINESS REVIEWFINANCIAL REVIEWREPORT OF THE DIRECTORSFINANCIAL STATEMENTSADDITIONAL INFORMATION