BT 2011 Annual Report Download - page 111
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108
1. Segment information continued
Revenue by products and services
2011 2010a2009a
Year ended 31 March £m £m £m
ICT and managed networks 6,632 6,574 6,382
Broadband and convergence 2,767 2,677 2,618
Calls and lines 5,595 6,225 6,799
Transit 1,518 1,758 2,003
Conveyance, interconnect circuits, WLR, global carrier and other wholesale 1,471 1,451 1,506
Other products and services 2,093 2,226 2,123
Revenueb20,076 20,911 21,431
aIn 2011 the group moved certain customer accounts between lines of business. This move has led to a change in the classification of revenue by the nature of products or services. Comparatives for 2010 and
2009 have been restated to be on a consistent basis. The impact on products and services in 2010 is to decrease ICT and managed services by £7m (2009: £8m), to decrease broadband and convergence by
£1m (2009: £1m increase), to decrease calls and lines by £68m (2009: £63m), to increase conveyance, interconnect circuits, WLR, global carrier and other wholesale by £252m (2009: £265m) and to
decrease other products and services by £176m (2009: £195m). There is no impact on total revenue.
bBefore specific items.
Geographic information
The UK is the group’s country of domicile and the group generates the majority of its revenue from external customers in the UK. The
geographic analysis of revenue is on the basis of the country of origin in which the customer is invoiced.
Revenue from external customers
2011 2010 2009
Year ended 31 March £m £m £m
UK 15,575 16,116 16,777
Europe, Middle East and Africa, excluding the UK 3,064 3,250 3,247
Americas 990 1,235 1,119
Asia Pacific 447 310 288
Revenuea20,076 20,911 21,431
aBefore specific items.
Non-current assets
2011 2010
At 31 March £m £m
UK 15,127 15,583
Europe, Middle East and Africa, excluding the UK 2,673 2,761
Americas 601 653
Asia Pacific 61 62
Non-current assets 18,462 19,059
Non-current assets, which exclude derivative financial instruments and investments and deferred tax assets, are based on the location of the
assets.
FINANCIAL STATEMENTS NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
OVERVIEWBUSINESS REVIEWFINANCIAL REVIEWREPORT OF THE DIRECTORSFINANCIAL STATEMENTSADDITIONAL INFORMATION