United Healthcare 2003 Annual Report Download - page 15

Download and view the complete annual report

Please find page 15 of the 2003 United Healthcare annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 72

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72

Who we are
UnitedHealth Group is a diversified health and well-being company,
serving approximately 52 million individual Americans.
How we’ve positioned ourselves for near-term and long-term success
> We are built around three core competencies essential to our focus on
making the health care system work better: advanced technology-based
transactional capabilities; health care data, knowledge and informatics; and
health care resource organization and care facilitation.
> We operate through discrete, diversified businesses that focus on the needs
of specific market segments.
> We continually invest in the future, spending more than $2.2 billion on research, development and capital
expenditures, largely for technology and clinical performance advancement services, over the past six years.
How we’re making health care work better
We enhance access to health and well-being services.
> We leverage the aggregate buying power of millions of Americans to achieve greater affordability.
> In the increasingly complex health care environment, our physician and consumer outreach services
help individuals access, coordinate and manage the services they need.
> Through our family of businesses, we provide a comprehensive array of consumer-oriented services to
meet the full spectrum of health and well-being needs.
We apply technology to simplify health care administration.
> Common operating systems and service platforms enable seamless integration of services, streamlining
benefits administration.
> Technology improvements drive progressively higher levels of quality and service consistency.
> For employers, consumers and physicians alike, practical technology solutions speed health care
interactions, reduce paperwork and lower costs.
We gather and share information to achieve improved health outcomes.
> We aggregate and integrate data from employers, insurance companies and other payers, pharmaceutical
and laboratory services providers, hospitals and other participants across the health system to enable
meaningful clinical and economic analyses.
> We provide data services and tools that help employers and other payers monitor utilization patterns
and control rising costs.
> We promote evidence-based medical care by providing consumers, physicians and other health care
providers with relevant, actionable information about clinical quality and decision processes.
> Our clinical research capabilities and related services support the development of new therapeutic
compounds and devices.
How we’ve performed
> The compound annual growth rate for revenues was 32 percent over the past 15 years and stock
appreciation has averaged 43 percent per year over the same time frame.
>Earnings per share growth has averaged 36 percent per year since 1989.
UnitedHealth Group 13
Financial performance
(in millions) 2003 2002 2001
Revenues $28,823 $25,020 $23,454
Earnings From Operations $2,935 $2,186 $1,566
Operating Margin 10.2 % 8.7% 6.7%
Cash Flows From Operating Activities $3,003 $2,423 $1,844
Return on Net Assets 43.7 % 37.5% 30.7%
Return on Shareholders’ Equity 39.0 % 33.0% 24.5%