True Value 2013 Annual Report Download - page 13

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TRUE VALUE 2013 ANNUAL REPORT 11
We’re taking True Value to the next level. More focused
than ever on why you work. More focused than ever on
how you serve your customers. More focused than ever on
developing new ways to help you grow profitably
by serving them better.
When we work together to serve the customer,
we all win. This year’s annual report profiles a
new target consumer—the young homeowner—and just
a few of the thousands of retailers, suppliers and co-op
associates whose talent and passion will take us forward.
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CUSTOMERS