Support.com 2006 Annual Report Download - page 78

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and the U.S. parent company, was identified and a corrective adjustment was made to the consolidated financial statements. If the
misclassification had remained undetected, the gain recognized upon the liquidation of the foreign subsidiary would have been
misstated, impacting “other income” reported in the consolidated statements of operations.
This material weakness was considered in determining the nature, timing, and extent of audit tests applied in our audit of the 2006
consolidated financial statements, and this report does not affect our report dated March 12, 2007 on those financial statements.
In our opinion, management’s assessment that SupportSoft, Inc. did not maintain effective internal control over financial reporting
as of December 31 2006, is fairly stated, in all material respects, based on the COSO criteria. Also, in our opinion, because of the
effect of the material weakness described above on the achievement of the objectives of the control criteria, SupportSoft, Inc. has not
maintained effective internal control over financial reporting as of December 31, 2006, based on the COSO criteria.
/s/Ernst & Young LLP
San Jose, California
March 12, 2007
74
Source: SUPPORTSOFT INC, 10−K, March 16, 2007