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FORWARD−LOOKING STATEMENTS
The statements contained in this Report on Form 10−K that are not purely historical are forward−looking statements within the
meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as
amended, including statements regarding our expectations, beliefs, intentions or strategies regarding the future. Words such as
“anticipates,” “expects,” “intends,” “plans,” “believes,” “seeks,” “estimates” and similar expressions identify such forward−looking
statements. These forward−looking statements are subject to risks and uncertainties that could cause actual results to differ materially
from those indicated in the forward−looking statements. These are statements that relate to future periods and include, but are not
limited to, statements relating to anticipated features and benefits of our current products and services and those that we intend to offer
in the future; anticipated customer demand for features and benefits provided by our products and services; the impact on our business
from our new consumer technology support initiative; our industry and trends, such as the changing competitive landscape as a result
of growing complexity in technologies; our strategy and components of our strategy, including our intentions to expand internationally
and the potential international market opportunities for our solutions, to strengthen our indirect channels, our plan to establish new
strategic relationships and our product development and service offering strategies and future plans; our anticipated competition with
respect to our consumer offering; the development of our professional services organization; our strategic alliances and distribution
relationships; expected results, cash flows and expenses, including those related to sales and marketing, research and development and
general and administrative; expected revenue and sources of revenue; anticipated mix of revenue; expected impact, if any, of legal
proceedings; expected seasonality in our business; the adequacy of liquidity and capital resources; the growth in business and
operations; and the effect of recent accounting pronouncements. Factors that could cause actual results to differ materially from those
predicted, include but are not limited to, our dependence on a small number of relatively large orders, our ability to attract and retain
customers for existing and new services and to achieve adoption and acceptance of our products and services, the ability of our
products and service offerings to achieve market penetration, our ability to use or integrate third−party technologies and to expand
infrastructure to meet the demand for our services, our ability to expand internationally, our ability to attract and retain key employees,
our ability to control expenses, the success of our strategic relationships, lack of renewals or payments for license agreements, the
impact of international conflict and continued economic downturns in either domestic or foreign markets and the resulting changes in
the amount of technology spending by customers and prospects, the effects of ongoing litigation, the rapid pace of technological
change and the strength of competitive offerings and our ability to address our material weakness in our internal control over financial
reporting. Additional factors, which could cause actual results to differ materially, include those set forth in the following discussion,
and, in particular, the risks discussed in Item 1A, “Risk Factors.” These forward−looking statements speak only as of the date hereof.
Unless required by law, we undertake no obligation to update publicly any forward−looking statements.
3
Source: SUPPORTSOFT INC, 10−K, March 16, 2007