Support.com 2006 Annual Report Download - page 16

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Employees
As of December 31, 2006, we had 278 full−time employees and 34 contractors for total full−time equivalent headcount of 312.
None of our employees are covered by collective bargaining agreements. We believe our relations with our employees are good.
Executive Officers
Our executive officers and their ages as of March 10, 2007 are:
Name Age Position
Josh Pickus 45 President and Chief Executive Officer
Ken Owyang 43 Chief Financial Officer, and Senior Vice President of Finance and
Administration
Michael Sayer 55 Senior Vice President of Worldwide Sales
Robert Barnum 45 Senior Vice President of Global Services
Josh Pickus. Mr. Pickus has served as President, Chief Executive Officer and as a director of SupportSoft since April 2006. Mr.
Pickus served as Senior Vice President and General Manager of the Clarity Division of Computer Associates, Inc., an IT management
software company, from August 2005 until April 2006. From November 1999 until August 2005, Mr. Pickus held various executive
positions at Niku Corporation, an IT governance software company, including President and Chief Executive Officer from November
2002 until August 2005, Chief Financial Officer from April 2001 to October 2002, and President of Vertical Markets from November
1999 to March 2001. Mr. Pickus holds a Bachelor of Arts from Princeton University and a Juris Doctor from University of Chicago
School of Law.
Ken Owyang. Mr. Owyang has served as Chief Financial Officer and Senior Vice President of Finance and Administration since
March 2006. Mr. Owyang served as Interim Chief Financial Officer from January to March 2006, and as Vice President of Finance of
SupportSoft from November 2004 to January 2006. Mr. Owyang provided consulting services to SupportSoft from April 2004 to
November 2004. From May 2003 until April 2004, he was an independent financial consultant to private and public companies. From
November 1997 until February 2002, Mr. Owyang was employed by Marimba, Inc, an enterprise software company, initially as
Controller and then as Chief Financial Officer beginning in June 2000. Mr. Owyang holds a B.A. in Business Administration and
Accounting from San Francisco State University.
Michael Sayer. Mr. Sayer has served as Senior Vice President of Worldwide Sales of SupportSoft since May 2006. Mr. Sayer
served as Vice President of Worldwide Sales of the Clarity Division of Computer Associates, Inc., an IT management software
company, from August 2005 until April 2006. From August 2003 until August 2005, Mr. Sayer was Executive Vice President of
Worldwide Sales of Niku Corporation, an IT governance software company. From November 1999 to April 2003, Mr. Sayer served
as the Chief Executive Officer of Hipbone Corporation, a venture−backed startup company. Earlier in his career, Mr. Sayer
established Remedy Corporation’s European sales operations. Mr. Sayer holds a Bachelor of Science in Industrial Engineering from
the University of Herfordshire in the United Kingdom.
Robert Barnum. Mr. Barnum has served as Senior Vice President of Global Services of SupportSoft since August 2006. From
April 1997 until December 2005, Mr. Barnum held various professional services leadership positions at Oracle Corporation (formerly
PeopleSoft, Inc.) including Vice President of North American Solutions Centers from April 2003 to December 2005. Mr. Barnum
holds a B.S. in Management Information Systems from the University of Nevada, Las Vegas and an M.B.A. in International Business
from San Francisco State University.
12
Source: SUPPORTSOFT INC, 10−K, March 16, 2007