Support.com 2006 Annual Report Download - page 18

Download and view the complete annual report

Please find page 18 of the 2006 Support.com annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 96

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96

information statements, and other information regarding issuers, including us, that file electronically with the SEC at the website
address located at http://www.sec.gov.
Our telephone number is 650−556−9440 and our website address is http://www.supportsoft.com. The information contained in our
website does not form any part of this Annual Report on Form 10−K. However, we make available free of charge through our website
our Annual Report on Form 10−K, our quarterly reports on Form 10−Q, our current reports on Form 8−K filed or furnished pursuant
to Section 13(a) or 15(d) of the Securities Exchange Act of 1934 as soon as reasonably practicable after we electronically file this
material with, or furnish it to, the SEC. In addition, we also make available on http://www.supportsoft.com/investors our Code of
Ethics and Business Conduct for Employees, Officers and Directors. This Code is also available in print without charge to any person
who requests it by writing to:
SupportSoft, Inc.
Investor Relations
1900 Seaport Boulevard, 3rd Floor
Redwood City, CA 94063
www.supportsoft.com
ITEM 1A. RISK FACTORS.
Investing in our securities involves a high degree of risk. In addition to the other information contained in this report, you should
consider the following risk factors before investing in our securities.
We were not profitable in 2006 and will continue to sustain a loss in the foreseeable future.
We were not profitable in 2006. In addition, we intend to make significant investments in support of our business in 2007 and we
expect to sustain a loss in 2007 and possibly subsequent periods. If we fail to achieve such revenue growth as a result of these
additional investments or if such revenue growth does not result in our achieving profitability, the market price of our common stock
will likely decline. A sustained period of losses would also result in an increased usage cash to fund our operating activities and a
corresponding reduction in our cash balance.
Our quarterly results have in the past, and may in the future, fluctuate significantly.
Our quarterly revenue and operating results have in the past and may in the future fluctuate from quarter to quarter. As a result, we
believe that quarter−to−quarter and year−to−year comparisons of our revenue and operating results are not necessarily meaningful,
and that these comparisons may not be accurate indicators of future performance.
Several factors that have contributed or may in the future contribute to fluctuations in our operating results include:
• demand for our software and services;
• size and timing of customer orders and our ability to recognize revenue in a given quarter;
• our reliance on a small number of customers for a substantial portion of our revenue;
• the price and mix of products and services we or our competitors offer;
• our ability to attract and retain customers;
• the rate of expansion of our new consumer offerings and our investments therein;
• the amount and timing of operating costs and capital expenditures in our business;
• seasonal trends resulting from corporate spending patterns;
14
Source: SUPPORTSOFT INC, 10−K, March 16, 2007