Sallie Mae 2000 Annual Report Download - page 10

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Solutions like never before
Sallie Mae’s technological
advancements extend beyond
the Web. EAGLE IITM (Effective
Administration of Guaranteed
Loans for Education) is the
operating system that tracks all
of the federal loan origination
and guarantee activities that we
administer on behalf of our
guarantor customers. It allows
for real-time, rapid processing of
guarantee requests, and supports
most processing systems used in
the financial aid offices on cam-
puses nationwide.
“EAGLE II was officially
launched last year, following an
elaborate upgrade that entailed
five-and-one-half-years of plan-
ning, two million staff hours of
work, and eight million lines of
code,” said James C. Lintzenich,
president and chief operating
officer. “The end result: Sallie
Mae can serve customers faster
and more efficiently—both now
and in the future.”